Desktop Support Technician II Details

eXcell, CompuCom - Annapolis Junction, MD

Employment Type : Full-Time

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service-oriented technicians! At this time, we have an opening for a Desktop Support Tech II.

* * * Contract to Hire Opportunity * * *

Overview:

  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Customize communication, instructions, and product knowledge to the level of the individual
  • Determine the most cost-effective repair to minimize customer downtime
  • Prepare reports for analysis

Qualifications:

  • 2+ years of related experience, or AA degree, or equivalent combination of education and experience
  • A+ certification
  • Solid experience and understanding of IT services and products
  • Ability to transform technical IT language into terms everyone understands
  • Relatable with customers and impeccable with follow-through
  • Not intimidated by problems you’ve never seen before – confidence is key!
  • Hungry to work hard and hungry to grow your career!

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Job Types: Full-time, Contract

Pay: $20.00 - $25.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute/Relocate:

  • Annapolis, MD 21403 (Required)

Experience:

  • Windows: 4 years (Required)
  • Desktop support: 2 years (Required)

License/Certification:

  • CompTIA A+ (Required)

Contract Length:

  • 3 - 4 months

Full Time Opportunity:

  • Yes

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Temperature screenings
  • Sanitizing, disinfecting, or cleaning procedures in place

Posted on : 3 years ago