Departmental Analyst 12 - MISACWIS Field Support Analyst Details

State of Michigan - Lansing, MI

Employment Type : Full-Time

Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan (Download PDF reader).
Position functions as senior field support analyst for the Michigan Statewide Automated Child Welfare Information System (MiSACWIS)/Comprehensive Child Welfare Information System (CCWIS). The senior level is responsible to coordinate with Office of Workforce Development (OWDT) on the development, and design of the MiSACWIS/CCWIS training materials, including job aids, classroom materials, webinar content and computer-based trainings (CBTs). Working under the direction of the MiSACWIS/CCWIS field support manager, this position will research the new MiSACWIS/CCWIS technical designs and develop a field user support plan, including identifying the learning objectives and the target audience for the new system functionality. This position will also lead MiSACWIS/CCWIS classroom over-the-shoulder support sessions to the MiSACWIS/CCWIS end users.

Position Description (Download PDF reader)
Job Specification (Download PDF reader)

To be considered for this position you must:
  • apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
  • relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
  • attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • attach a cover letter.
  • meet the Selective Position Requirement: One year of MiSACWIS experience.
  • attach a writing sample describing the steps needed to access the members of an ongoing case.
  • if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions (Download PDF reader)

Required Education and Experience

Education
Possession of a bachelor's degree in any major.

Experience
Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.

Selective Position Requirement: One year of MiSACWIS experience.

Additional Requirements and Information

This position is being filled as limited term assignment. Limited term assignments may have the potential to become permanent but there is no guarantee.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Position Location/Remote Office: The office location for this position is at 222 N. Washington Square Lansing, MI 48933 however, this position has the ability to work hybrid (remote/office). Selected candidates who have been approved to work hybrid must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
o A secure work location that allows privacy and prevents distractions.
o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
o Suitable lighting, furniture, and utilities.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.


For information about this specific position, please email Lori Lindsay at LindsayL2@michigan.gov.
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State employment benefits include everything from health insurance to retirement income and can be worth 25% to 50% of salary depending on wages and benefits.
This page briefly explains some benefits provided under Civil Service rules or union contracts.

Leave Time

Full-time employees receive between 15 and 35 vacation days per year. Employees also receive 13 sick days per year and 8 hours of leave to participate in certain school functions or community activities. Employees may also qualify for up to 12 weeks of paid or unpaid leave for certain family or medical situations.

Holidays

State employees receive 12 or 13 scheduled paid holidays each year, including New Year’s Eve, New Year’s Day, Thanksgiving, Christmas Eve, Christmas Day, Memorial Day, and Veterans Day.

Alternative Work Schedules

Flexible work schedules and telecommuting options are available in many jobs.

Insurance and Other Benefits

Eligible employees can choose from a variety of health insurance plans, including a PPO, HMOs, and a High Deductible Health Plan with HSA (effective January 1, 2021). Other coverage includes vision, dental, life, and long-term disability insurance, as well as tax-deferred Flexible Spending Accounts (FSAs) for health, prescription, dental and vision eligible expenses, dependent care expenses, and Qualified Transportation Fringe Benefits (QTFB). Employees also have the option to purchase additional life, accidental death, and long-term care insurance, auto/home insurance, identify theft protection, and legal services.

Paid Parental Leave

Provides eligible individuals up to 12 weeks of paid leave immediately following birth or adoption of a child.

Deferred Compensation

Employees may invest income in a tax-deferred retirement investment program. The state offers two optional deferred compensation plans, the 457 and 401(k). Employees decide the amount deducted from their paychecks.

Retirement

Employees receive a minimum 4% state contribution toward their retirement fund. If an employee elects to contribute more, the state will match up to 3%. The Office of Retirement Services administers two different retirement plans for State of Michigan employees: Defined Benefit (DB) and Defined Contribution (DC). New hires can also receive up to a 2% employer match into a Personal Healthcare Fund and a lump-sum credit to a tax-deferred account if eligible. More information is available at the Office of Retirement Services.

Posted on : 2 years ago