Dental Receptionist Details

Dental Receptionist

Dental Care Alliance - College Park, GA

Employment Type : Full-Time

Overview: We are hiring a Dental Receptionist for our affiliated practice, Dental One Associates, located in College Park, GA. This position is full-time and will include some Saturday hours. The Dental Receptionist we hire will have exceptional customer service skills; 1-2 years' experience working in a dental, medical; or other health-care office is a plus; and knowledge of insurance is also a plus. We offer a competitive salary, plus benefits!Responsibilities: The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

• Must have exceptional customer service skills
• 1-2 years' experience working in a dental, medical, or other health-care office, perferred
• Knowledge of insurance plans (HMO/PPO), a plus
• Experience answering telephone

• Medical
• Dental services
• Life insurance
• Vision
• Paid time off
• 6 paid holidays off
• 401k to name a few