Dental Office Front Desk Details

Dental Office Front Desk

Ashby P. Clanton, DDS - Johnson City, TN

Employment Type : Full-Time

Immediate opening for a Front Desk Receptionist/Scheduling Coordinator in an established general practice due to upcoming retirement of existing employee after 18 years of service. This is an excellent opportunity for someone who is enthusiastic, detailed oriented, and is experienced in the dental field. We are seeking an individual with good communication skills, a welcoming smile and an eagerness to greet patients in a warm personalized manner as they walk through the door. Responsibilities will include checking patients in/out of appointments, scheduling/confirmation of patient appointments and coordinating daily workflow of dentist and hygienists along with general clerical duties. Dental office experience required as well as knowledge of patient scheduling, insurance and accounts receivable. Our office provides competitive compensation/benefits package based on experience, knowledge and skills.

Responsibilities

• Greeting and welcoming patients
• Checking patients in/out of appointments
• Answering phone calls with professionalism
• Assisting patients with completing/updating registration forms
• Preparation of patient charts and daily schedules for dental team
• Scheduling, rescheduling of patient appointments
• Confirming patient appointments (phone, text, email)
• Scheduling patient referrals to specialists
• Verifying methods of patient payment/collection of patient payment
• Performing general office duties (fax, file, scan, email, website patient registration)
• Assistance with maintaining hygiene recall system

Skills/Requirements

• Previous front desk dental office experience required (1 year minimum)
• Proficient in dental software (Eaglesoft preferred)
• Knowledge and understanding of dental terminology
• Experience with patient scheduling
• Knowledge of dental insurance and accounts receivable
• Good telephone etiquette
• Exceptional organizational skills to promote office efficiency
• Ability to communicate in a professional manner
• Excellent customer service and people skills

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan

Supplemental Pay:

• Bonus pay

Experience:

• dental front office: 1 year (Required)

Communication method(s) used:

• Email
• Phone
• In person

Company's website:

• ashbyclantondds.com

Work Remotely:

• No