Dental Front Desk/support Details

Dental Front Desk/support

HillandaleSmiles - Silver Spring, MD

Employment Type : Full-Time

Dental Front Desk Receptionist/Support

Friendly dental office in Silver Spring MD, is seeking a motivated, reliable, customer-service oriented team member for a full time position. This person will perform job duties in a timely, efficient and organized manner to ensure quality and excellent patient care.

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer phone, direct phone calls and take messages
• Schedule patient appointments (follow-up/reschedule/confirm)
• Enter patient information into the electronic dental record system
• Collect co-pays, co-insurances, deductible
• Ensure patients understand their financial responsibility for services
• Confirm all patient paperwork is reviewed, signed, and dated
• Maintain a neat, clean, organized, work area
• Confirming appointments
• Pulling Patient Charts

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location