Employment Type : Full-Time
Front Office Representative Job Summary · Greets patients, answers phones, schedules and confirms appointments · Performs coding, billing and accounts receivables duties, including data entry of charges, payments and adjustments. · Assists patients in understanding their insurance benefits and optimal utilization of such benefits General Accountabilities · Pulls patients' charts in preparation for each day's schedule. · Greets patients, provides any new patient or update forms, schedules next visit appointments. · Enters patient insurance information and charge data into billing system. · Submits insurance claims and patient statements for all procedures performed on date of service. · Prepares Explanation of Benefits and reviews with patient. · Processes all forms of payments, including cash, checks and credit cards. Provides patients with corresponding receipts. · Maintains patient ledgers to reflect services provided and payments received. · Follows up on accounts receivables with patients and third party payors, re-bills claims, submits secondary insurance claims, and initiates account correspondence or phone calls to patients and/or third party payors. · Responds to incoming correspondences or phone calls. · Arranges patient payment plans. · Communicates with specialty offices regarding patient referrals. Forwards radiographs as needed. · Maintains files on all documentation, such as charge slips, Explanation of Benefits, and client or patient information. · All cash and check payments collected must be submitted to employer at the end of each business day. · Receives and maintains electronic/postal/office delivery mail communications. Forwards all specialty provider communications, vendor communications, invoices, statements, and any other communications requiring special attention to employer. · *The company reserves the right to add or change duties at any time. Job Qualifications · Education: High school diploma or equivalent · Experience: 2-3 years of related experience; or equivalent combination of education and experience Skills · Excellent verbal and written communication · Problem solving · Attention to detail · Service orientation Job Type: Full-time Pay: $15.00 - $19.00 per hour Benefits: Schedule: Education: Experience: Work Location: Setting: Ergonomic Workspace: Administrative Duties: Financial Duties: This Job Is Ideal for Someone Who Is: This Job Is: Benefit Conditions: Work Remotely: COVID-19 Precaution(s):