Employment Type : Full-Time
Day Shift employees are required to be available to work between 11:30 to 1:30. Actual scheduled hours will vary. Our frontline crew members are more than just order takers, they are our sales force. We hire team players with fun personalities who enjoy working with people. Service Representatives assigned to a counter position, provide a level of guest service that exceeds our guests expectations and accomplishes our goal to “More than Satisfy”. Projects a professional appearance and a positive attitude at all times in the restaurant Makes both food safety and sanitation a priority Is able to learn and hustle in a team environment Is a self-starter and can multi-task Greet our guests enthusiastically with a friendly smile Accurately record orders on a cash register Collect payment from guests and make change Demonstrate a complete understanding of menu items and explain them to guests accurately Meet guests’ needs and take steps to solve food or service issues Interact with guests to ensure high quality experiences Understand and adhere to proper food handling, safety and sanitation guidelines Prepare quality ice cream products, assemble food and beverage orders, and check to make sure they’re correct Present quality products at all times and maintain a neat and clean work area Maintain adequately stocked workstations, restocking as needed Attend special meetings as scheduled by the Restaurant Manager Flexible schedule options Continuous learning Advancement opportunities – 95% of Shift Supervisors, Training Sponsors, Assistant Managers and Restaurant Managers are promoted from Service Representative positions Performance based pay – eligibility for merit increases each year
Characteristics of a Great Restaurant Service Representative:
Tasks and Responsibilities:
What’s in it for you?
Discounted meals when working during mealtimes
We’re “Where the Good Gig is!”
1008 3rd St S., Nampa, ID, 83651