Description:About us
Here at Coastal Community Bank we take pride in our roots which is why Community is more than just our middle name it’s how we do business. We have a strong entrepreneurial strategic mind set and we aren’t like other banks, in fact we’re quite different and our core values speak for themselves: Stay Flexible, Take Care of Each Other, Embrace Gray Thinking, Be Relentless, Be the Best, and Be Un-Bankey.
The Data Scientist utilizes numerous data sources and analysis methods to ensure appropriate oversight, trend analysis, insight generation, and reporting for CCBX, digital banking, and the retail bank. The Data Scientist will combine data from multiple sources (both inside and outside Coastal) to produce insights that drive decision-making at Coastal.
Much of the initial focus will be on looking at data associated with our fintech partners and vendors, but eventually we expect to extend the analysis to cover digital banking and the retail bank.
Key areas of data analysis include, but are not limited to: trend analysis, forecasting, reporting, customer clustering, recommendations, and data cleaning. Analysis will focus on both individual customers and each of our fintech partners as entities.
ESSENTIAL DUTIES:
- Provide data from multiple sources to allow various departments and CCBX to monitor, manage, and oversee risk, including trends and unusual activity.
- Work with key partners to review existing reporting and make recommendations on enhancements to the process to ensure that due diligence is evolving and adapting.
- Analyze data, develop insights, and provide analysis to help increase customer retention, acquisition, and satisfaction.
- Identify gaps in the data capture strategy and collaboratively implement enhancements.
- Manage all analysis requests and determine the priority of each request. Identify duplicate requests or alternative sources of the information prior to creating a new report. Determine the data source and necessary components for each request and distribute in an efficient and timely manner.
- Compliance with all regulatory requirements.
- Other duties as assigned.
. Requirements:QUALIFICATIONS:
- Strong background in data analysis techniques and tools
- Knowledge and understanding of Financial Technology with a strong technical background
- Must understand key Consumer Regulations (e.g. CCPA) and how they affect data collection and reporting
- Ability to effectively present information and respond to questions from management, internal partners and external Strategic Partners.
- General understanding of digital banking environment.
- Strong computer skills, including SQL, Excel, and Tableau (or similar presentation solution)
- Some non-production programming in Python or R is a plus
- Ability to manage multiple projects and prioritize appropriately
- Problem solving and analytical skills: work with large amounts of data: facts, figures, and number crunching, ability to see through the data and analyze it to find conclusions.
- Communication Skills.
- Able to write and speak clearly, easily communicating complex ideas
- Able to present findings or to translate the data into an understandable form
- Able to discern the underlying decision that a data request is trying to inform and ensure that the results are relevant to the data request
- Critical Thinking: Able to consider the numbers, trends, and data and come to new conclusions based on the findings.
- Attention to Detail ensuring data and reports are accurate
EDUCATION AND/OR EXPERIENCE
- MS, BA or BS in Math, Statistics, Computer Science or General Business Management or at least three years of prior analytics experience preferred.
- Banking experience preferred, but not required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee must:
- have the ability to sit for extended periods of time
- have the ability to stand for extended periods of time
- have the ability to perform repetitive finger, hand and arm movement
- have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc.
- occasionally stoop, kneel, crouch, or crawl
- occasionally lift and/or move up to 10 pounds
- have the ability to view and read computer screen for extended periods of time