Employment Type : Full-Time
Company: Take Command Health Position: Customer Support Specialist Manager (full-time) Location: Dallas, TX preferred Salary Range: $60-80k- commensurate with experience Keywords: health insurance, health care, management, healthtech, insuretech, customer support Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision. We’ve spent a lot of time learning about our customers – who they are, why they buy our products, and what they need from us. As we continue to grow, we have a team of strong customer support specialists helping out our clients on the front line, and we’re in need of a dynamic leader to help the Customer Support Specialist team take our capabilities to the next level and delight our customers. We are looking for someone with a proactive and positive personality with a desire to problem-solve, think strategically, lead people, and ensure our clients love Take Command Health & HRAs! About The Role We’re looking for a mix of strategic thinking and a willingness to roll up your sleeves and get your hands dirty. We want the ultimate people person, who loves meeting & helping people, who is willing to go the extra mile to be kind, courteous, efficient, and detailed in every client interaction. Be ready to obsess about our customers’ satisfaction as you help us continue to improve upon our customer service strategies, processes, and tools. Many of our Customer Support Specialist team members are beginning their careers and are eager for growth opportunities. The Customer Support Specialist Manager has the incredible opportunity to coach and manage this incredible group and prepare them to be the future of TCH! Responsibilities Competencies & Qualifications: We’re looking for a great teammate More about us We’ve been featured in the New York Times, The Wall Street Journal, Dallas Morning News, and other publications around Texas and are excited about our growth opportunities. Get in Touch -Please, direct applicants only. No recruiters or third-parties.- G3YewCxIGr
About Take Command Health
Take Command Health is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.
Great products are built by great teams. We’re eager to partner with someone that can use their knowledge, skills, and experience to make all of us—and our product—better.
We’re in the process of securing outside funding and are thrilled to be able to expand our team. The market is ripe for new methods and we’re excited about what we’re bringing to the table.
This has mostly been about us, but we’d love to hear from you. We’d love to hear your story. To apply, please follow this link. Thanks, we can’t wait to hear from you!