Customer Support Agent Work at Home Details

SYKES - Utah

Employment Type : Full-Time

Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. You'll shine in this role utilizing people skills to assist customers. Best of all, you'll work in a fun team environment!

The Position:
Assist customers with inbound customer service tasks over the phone. Begin your career with us in the Customer Support role with the opportunity to advance into other positions as you grow with us.

Work with us and you’ll enjoy:

  • Full Time Schedules
  • $13.50 - $15.00 per hour
  • 100% Paid Training
  • Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
  • Paid time off
  • Tuition reimbursement, up to $5,250 annually

Required qualifications, skills and experience

Required Qualifications, Skills and Experience:

  • A high school diploma or GED
  • Are at least 18 years old
  • General computer skills
  • Excellent communication skills
  • Customer support experience (preferred)

Job Type: Full-time

Pay: $13.50 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus pay

Work Location: Multiple Locations

Posted on : 3 years ago