Customer Service Team Member Details

Customer Service Team Member

Ashley Homestore 1915 South - Thomasville, GA

Employment Type : Full-Time

Description:

Join the #1 Selling Home Furniture and Mattress Brand in North America. We are actively seeking a team member for our Support Team. Come be part of the team that provides outstanding customer service and support to our stores and distribution centers.

Job Description:

• Provide outstanding Customer Service to our customers
• Monitor customer’s deliveries and communicate timely with customers as needed
• Monitor purchase orders through Excel reports
• Communicate with customers via phone, email, and text
• Must have the ability to work in a fast-paced environment on multiple computer systems

We offer competitive benefits including:

• Medical, Dental, Vision, Disability Benefits, and Life Insurance
• 401(k) retirement savings plan with company matching
• Paid Vacation
• Very generous furniture discounts available to employees

Below is a list of requirements/qualifications necessary to be considered for these positions:

• Minimum of 1 year customer service
• Must take initiative, be self-directed and have good time management skills
• Must be organized and detail orientated
• Strong computer skills including Microsoft Office especially Excel
• Ability to work weekends & evenings and most holidays
• Applicants must also pass an in depth background check

We are an equal opportunity employer and provide a drug free working environment.