Employment Type : Full-Time
Description As a Customer Service Specialist with Washington's Lottery, you will provide direct customer assistance to our retailers, players, and winners by telephone and in person. You will respond to a wide variety of complex questions and problems, ranging from explaining how to play Lottery games to assisting retailers with misprinted tickets, changing their bank account information, and running various inventory and sales reports. Education and Experience: How to Apply
We make Imagination happen. Not often does an opportunity come around where every single day at work you get to inspire dreams, have fun and do good. But that's exactly what we're all about. For more than 35 years, we've been enriching the imaginations of Washingtonians by helping them imagine all the possibilities of what they could do if they won. We've also been giving back to the state in more ways than you may realize. From the student who receives a college grant, to the state's early childhood education programs, to the convenience store owner supporting their family, to the Lumen Field employee; we've given billions to players and beneficiaries across the state over the years.
When it comes right down to it, we don't just sell amazing games that give people a chance to dream, we also do good. Because doing good is good to do.
Be a part of the fun by joining Washington's Lottery.
Benefits that matter to you.
Duties
You will:
Maintain and be responsible for regional warehouse to include incoming deliveries of Point of Sale (POS) material, promotional items, and all other warehouse items. Manage signage and in-counter dispenser requests for DSRs and/or Lottery retailers; track in database and send requests to Olympia. Order all office supplies.Qualifications
We are looking for someone who has:
Supplemental Information
If you are viewing this job announcement online, click Apply above. If you received a printed copy of this job announcement:
1. Go to www.careers.wa.gov 2. Click Look for Jobs 3. Click on Filter, then Department, select Washington's Lottery
4. Click on Customer Service Specialist 2 - Vancouver Region
5. Click Apply
Application review will begin immediately. We reserve the right and may exercise the option to make a hiring decision at any time. It will be to the applicants' advantage to submit materials as soon as possible. If you have questions, or need further information, please call (360) 890-2856.
We value diversity and inclusion and are committed to providing equal employment opportunity. We do not discriminate on the basis of race, creed, color, national origin, sex, sexual orientation/gender identity, age, disability, use of a guide dog or trained service animal due to a disability, familial status, marital status, honorably discharged veteran and military status, or status as a breastfeeding mother. Persons needing accommodation in the application/testing process or this announcement in an alternative format may call Human Resources at (360) 890-2856. Applicants who are deaf or hard of hearing may call (360) 810-2849for assistance.