Customer Service Sales Support Representative Details

Customer Service Sales Support Representative

Farmers Insurance-Norman Insurance Agency - Houston, TX

Employment Type : Full-Time

Immediate Hire - Normans Insurance Agency an Independent Farmers Agent is seeking a qualified professional to join a winning team!

You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients. Must complete assessment to be considered.

Number of hires for this role

6 to12

• Holidays Off
• Weekends Off
• Paid Holidays

• Commission Pay
• Bonus Pay

Job Type: Full-time

• Flexible Schedule
• Parental Leave
• Professional Development Assistance
• Referral Program

• Monday to Friday
• Property and Casualty Insurance (Required)
• Life and Health Insurance (Required)

• Present and sell insurance policies to new and existing clients.
• Develop and calculate suitable plans based on clients' needs and customize quotes by cross-selling options thru property, casualty, life, and commercial products.
• Participate and lead marketing events, gain Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
• Utilize Farmers Friendly Review to identify, educate, and meet the customers’ needs for insurance options and customize quotes/policy options to best fit their needs.
• Comply with insurance standards and regulations, understand and follow all underwriting, rating, and compliance requirements.
• Provide exceptional customer service, Return all phone messages promptly, and maintain a high level of Professionalism in all you do.

• Required property & casualty insurance licensed.
• Current or obtain Life & Health License within 60 days. (reimbursement eligible).
• Positive, Energetic, and Professional Demeanor.
• Driven, Innovative, Productive, Confident, and works well independently.
• Previous experience in insurance, customer service, or other related fields.
• Ability to build rapport with clients, handling customers’ needs promptly.
• Excellent written and verbal communication skills.
• Ability to successfully pass a background check.
• English required, bilingual Spanish is a plus.