Customer Service Representative - The UPS Store - Herriman Details

Customer Service Representative - The UPS Store - Herriman

The UPS Store - Herriman, UT

Employment Type : Full-Time

** About Us**

We are a family owned and operated The UPS Stores located in Herriman looking to fill full and part-time positions. Candidates will be required to work various shifts during the week Monday to Friday (8:00am to 6:30pm) including Saturdays (10:00am to 4:00pm). We are closed on Sundays. Emphasis will be on midday and afternoon/closing shifts and Saturday shifts. We provide Uniform Shirts and Excellent Training.

** Job Description **

Provide excellent customer service. Be comfortable engaging with customers walking in the door and helping them feel well served. The candidate for this position will delight customers by fast friendly service and informing them about our portfolio of products & services. The candidate and members of his/her team receive and processes packages for shipment, sort mail, operate copiers, fax machines, point-of-sale devices and (upon getting certified) acts as a Notary Public.

** Job Requirements**

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practice good listening skills with customers and leadership.
• Take ownership of the customer's needs and offer viable solutions.
• Take action to learn all product and service offerings, alternative solutions, and industry trends.
• Operate all equipment, software, and devices in an expert fashion and be willing to teach others.
• Maintain a clean and safe working environment.

** Necessary Qualifications/Skills**

• Strong Computer and Internet Skills
• Honest
• Hard Working
• Positive / Good Attitude
• Reliable and Trustworthy
• Professional Appearance
• Ability to lift 40 lbs
• Ability to stand for long periods of time
• (3) or more years of retail or customer service experience preferred
• Able to work Monday - Saturday on Rotation (Saturday is a MUST)

** Hours of Store Operation**

Monday - Friday 8:00am to 6:30pm
SHORT DAY Saturday 10:00am to 4:00pm
CLOSED on Sunday

Job Types: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location