Customer Service Representative Details

Customer Service Representative

Acceptance Now - Wilson, NC

Employment Type : Full-Time

Come join the Acceptance Now Team!!!!! We’ve been waiting for you!!

Acceptance Now is a fun and exciting place to work. We offer families and individuals a chance to get brand new furniture for their home with NO CREDIT NEEDED!!!

We are looking for AWESOME Team members to help us grow and succeed.

Our associates will…

1. Work with the sales people inside our host store to help them close deals

2. Explain our program to potential customers and help them get the furniture they WANT or NEED

3. Fill out customer applications on an iPad to help get them approved

4. Create lease agreements for every new customer and be able to explain it

5. Make marketing calls to potential new customers, telling them about our great program

6. Send mailers and emails to potential new customers, spreading the Acceptance Now name

7. Call past due customers daily in an effort to get them back on track to ownership of their furniture

8. Help customers with service or delivery issues

9. Help the sales manager with daily tasks and reporting to ensure an effectively ran office

10. Have fun helping others!

We offer training and development to anyone interested in advancement. Our company is GROWING fast, so we need people with great personalities and a great work ethic to join our team!

Required Education and Experience

• Must be at least 19 years of age

• High school diploma or GED

• Valid state driver’s license and good driving record

• At least 2 years of prior sales or customer service experience recommended

Preferences

Ideally, a candidate for Acceptance Now is:

• Friendly, with exceptional communication skills

• Dynamic, with an outgoing personality

• Driven, showing tenure and career progression at previous jobs

• Organized, with time-management skills and the ability to multi-task

• Experienced, with keen business acumen for improving the profitability of an organization

Expected Hours of Work

Must be able to work a full time with the possibility overtime (up to 48 hours), retail schedule with 2 days off per week which requires flexible availability to include days, evenings, weekends and most holidays. Shifts and/or schedules may change throughout the year as dictated by management and business needs.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

License/Certification:

• Driver's License (Preferred)

Work Location:

• One location

Work Remotely:

• No