Environmental company hiring CSRs that can handle a high volume of calls. Approximately 150 calls a day. CSRs will assist customers with inquiries, questions, concerns, schedule pick up, billing and other account inquiries. Shift is Mon-Fri 8am to 5pm $18/hr
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer Service: 1 year (Preferred)
- Call center: 1 year (Preferred)
Communication method(s) used:
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Work Remotely: