Employment Type : Full-Time
Fox Pest Control could not function without our Customer Service Representative. These representatives work as a vital customer facing part of our company. They help Fox to build positive relationships with our customers in every interaction. Who is Fox and Why join the team? Fox Pest Control is a nationwide pest control company with its corporate headquarters in Logan, Utah. Our Mission is to develop confident leaders and empower individuals to provide strong outstanding service. We put relationships first and value our people and family. The Position We are looking for both full and part time Customer Service Representatives as part of our Branch Operations department. Customer service experience is preferred but we would be happy to train the right candidate. Strong communication and computer skills are a must! A day in the life of a Customer Service Representative Communicate with Fox’s awesome customer service base! You will be answering inbound phone calls, emails and texts, and making outbound calls Schedule and reschedule customer appointments with technicians Manage customer billing information Optimize technicians’ daily routes to ensure efficiency Resolve customer conflicts and complaints What is needed to be successful? High School Diploma/GED or higher Confidence and efficiency in communication via telephone, as the majority of responsibilities involve phone work High attention to detail and data entry skills Proficiency with computers Willing and able to promote a positive and uplifting company culture Why Should You Apply? Positive and Empowering Workplace Culture Flexible Work Schedule Hands on training Paid Time Off (PTO) and Holidays 401k with company Match Comprehensive benefits package including medical, vision and dental An employer and coworkers that care about you Rapidly growing company with tons of growth potential Equal Employment Opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Fox Pest Control will be based on merit, qualifications, and abilities. Fox Pest Control does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, marital status, age, disability, military service, veteran status, genetic information, or any other characteristic protected by law.