Customer Service Representative Details

Customer Service Representative

Pep Boy Auto - Liverpool, NY

Employment Type : Full-Time

"Shift your career into gear" and join the Pep Boys Service Team!!!

We are always looking for talented, customer service-oriented automotive professionals, who share our passion for customers and their cars . We currently have openings available for a Service Advisor!

*For immediate consideration, apply to our company website on the link below:

https://recruiting.adp.com/srccar/public/RTI.home?c=1153251&d=RetailServiceCareerSite&r=5000482361706&_fromPublish=true#/

(After applying on the link, one of our recruiters will get in contact with you for a priority phone interview)

*** Hourly base-pay, plus commission***

*We provide training and will pay for ASE Certifications!*

General Employment Requirements:

• Have a Valid, Driver's License (Provisional Licenses not accepted)

• Have the ability to pass Criminal, Educational, Driving and Work History Background Check

• Have the ability to pass a "hair follicle" Drug Test (detects usage approximately 90-180 days prior to test and requires 1.5 inches of hair for sample)

Position Summary:

The Customer Service Advisor (CSA)position is for that individual who is looking to start a career in the automotive service industry. As a CSA you will have an opportunity to work with customers in need of vehicle repair and maintenance, by providing excellent customer service, advice and repair/ maintenance estimates.

Overview of Growth Opportunities:

Part of your learning experience will be computer-based E-Learning that will include modules that cover basic automotive systems, customer service best practices, and learning-centered around PBY systems as well as instructor-led training and training sessions provided by our vendor partners.

All of this prepares you for the next step in your career. If you have the want, desire, and drive you can work towards the role of Assistant Service Manager. If you find that your interest lies more with hands-on repair and maintenance of vehicles then you would have the opportunity to move to the shop in the role of General Service Technician (GST).

If you meet the general requirements listed above and are interested in joining and growing with our team, please apply today and a Pep Boys Recruiter will be in touch very soon.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer Service: 1 year (Preferred)
• Automotive service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Company's website:

• https://recruiting.adp.com/srccar/public/RTI.home?c=1153251&d=RetailServiceCareerSite&r=5000482361706&_fromPublish=true#/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No