Customer Service Representative Details

Customer Service Representative

WILBERT BURIAL VAULT COMPANY - Fort Dodge, IA

Employment Type : Full-Time

We will TRAIN YOU! If you like to work inside and outside and have minimal supervision, then this job is for you! Must be able to lift 75 pounds and work Saturdays. Guaranteed overtime and monthly bonus.

Do you enjoy working by yourself and doing something different each day. From manufacturing burial vaults to setting them at cemeteries for funeral homes and their families. This job allows you to work inside and outside year round. You need to be able to work by yourself at times and troubleshoot when needed. This includes delivery, set up and service of burial vaults and other products in the Ft. Dodge, Iowa area. You need to be able to maneuver heavy objects and complete the set up with excellence. We provide all necessary uniforms, equipment and vehicles to use when on the job. You must have valid driver's license and be able to work Saturdays (Sundays and holidays when needed) We pay overtime after 40 hours a week and on Sundays and Holidays. We have a probation period where you will make the minimum hourly wage (starting $14.50) which may last up to 3 months. If decided by both parties to continue employment, a raise will occur depending on performance. We also provide monthly and yearly bonuses depending on the individuals performance. We have health insurance and a retire plan available to you as well.

Who is Wilbert?

Wilbert Funeral Services Inc. is the industry leader in burial vaults and related products, with our heritage dating back to 1880 when Leo Haase became the first manufacturer of concrete burial vaults in the United States. Wilbert Funeral Services, Inc. (WFSI) develops burial vault technology and fabrication standards, licensing the manufacturing of the burial vaults to a network of nearly 200 Licensees throughout the United States and Canada. A portion of the 200 locations are owned and operated by WFSI. To ensure Wilbert’s rigorous standards are met, a team of field service engineers visit and inspect all locations on a regular basis. Our inspection standards are the most stringent in the industry and cover vault manufacturing specifications and procedures as well as service standards.

Job Type: Full-time

Pay: $14.50 per year

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Overtime
• Weekends

Supplemental Pay:

• Bonus pay

Work Location:

• One location

Communication method(s) used:

• In person

Job Duties:

• Offer support and solutions to customers in accordance with the company's customer service policies

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Benefit Conditions:

• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Sanitizing, disinfecting, or cleaning procedures in place