Customer Service Representative Details

Ashley Furniture HomeStore - Eau Claire, WI

Employment Type : Full-Time

Ashley Furniture HomeStore is actively seeking a Customer Service Representative. At Ashley Homestore you are HOME, come join a team where life moments matter and you can choose to be extraordinary while having a career that you will love!

Job description below is a list of tasks this position is required to facilitate:

· Provide outstanding Customer Service to our customers while adhering to established company policies.

· Perform daily, weekly, and monthly accounting functions.

· Provide and explain detailed financial contracts to customers.

· Basic handling of customer payments and deposits while verifying the accuracy of paperwork.

· Multi-task by juggling a number of priorities simultaneously.

· Respectfully handle customer praises and complaints.

Below is a list of requirements/qualifications necessary to be considered for these positions:

· Must take initiative, be self-directed and have good time management skills

· Must be organized and detail orientated

· Must have analytical and problem solving skills

· Strong computer skills including Microsoft Office (Excel knowledge helpful)

· Ability to work weekends & evenings and most holidays

· Applicants must also pass a background check.

Job Type: Full-time

Pay: $13.75 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Posted on : 3 years ago