Customer Service Representative Details

Best Friends Pet Care Inc - Boxford, MA

Employment Type : Full-Time

MA locations: $500 sign-on bonus after completion of 90 days employment!

Our well-established, busy, fun pet resort wants to hire additional staff to join our team. We are currently seeking bright, energetic, individuals who work hard, pay close attention to detail and have a love of pets. Boxford, MA currently has PART-TIME Customer Service Representatives roles available.

We ask that you are available to work both weekends and holidays.

One year of professional animal experience is required.

Skills Required

  • Possess a love of animals
  • Displays a professional manner at all times
  • Ability to work evenings, weekends & holidays
  • Lift/carry 40 pounds or more
  • Able to stand/walk for eight hours a day
  • Able to work in a fast-paced environment
  • Able to work on a computer system
  • Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.


Essential Job Functions

  • Welcomes both human and pet guests
  • Can correctly identify animal body language/behavior
  • Follows safe handling procedures
  • Checking in and out of pet guests while providing excellent customer service
  • Escorts pets to and from their rooms
  • Takes reservations over the phone
  • Can work both individually and as a team player while performing duties
  • Contributes in maintaining the cleanliness of the facility
  • Communication with management and other team members


Required Education

  • High School Graduate or Equivalent
  • At least 1 year of professional animal experience

Posted on : 3 years ago