Position Summary:
This position will professionally respond and interact with customers using various means of communication, (phone, or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team!
Schedule:
The schedule for this position is Monday-Friday, 8:00am-5:00pm
Position Responsibilities:
- Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits.
- Provide customer support with special requests.
- Assist various departments in the Distribution Center as needed.
- Other projects or duties as assigned.
- This position is open to local residents only, no relocation offered.
*Required Experience : 6 months in call center environment
Required Qualifications :
Required Qualifications :
- High school diploma or GED.
- Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment.
- Ability to deal with customers on a day to day basis, via phone and/or in person.
- Strong interpersonal and exceptional problem solving skills in addition to being a team player.
- This position must pass a post-offer background and drug test.
- Excellent computer skills.
Preferred Qualifications :
- 1 - 2 Years Customer service, call center and / or related area within foodservice industry.
- Recent experience in a fast paced call center environment.
- Previous experience using Cisco phone systems/multi phone line systems.
Job Types: Full-time, Part-time, Contract
Pay: $9.00 - $17.00 per hour
Schedule:
Ability to commute/relocate:
- Bolingbrook, IL: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location:
Work Remotely:
Work Location: One location