Why Work for Saddle Creek?
Saddle Creek is in the logistics business. Over the past 50 years, our associates built Saddle Creek into what it is today by treating each other with respect and working together to succeed. Our people make a difference every day to our clients, to our business, and to each other. The growth and success we’ve experienced requires smart, dedicated people working in a supportive environment.
Growing our family since 1966. Will you join us?
Customer Service Representative is responsible for providing customers with high quality, professional customer service and acts as an extension of the customer within Saddle Creek Corporation.Major Tasks, Responsibilities and Key Accountabilities
Coordinate between customer operations and transportation. Performs customer service functions, with special emphasis on communications, problem solving, inventory control, shipping & receiving and interpersonal skills.
Establish and maintain effective working relationships with associates, other agencies, customers and the public.
Skills and Abilities:
- Working knowledge of Business English, spelling and arithmetic and office practices and procedures
- Type accurately, make accurate arithmetic computations, prepare and maintain complex records and reports
- Follow written and verbal instructions and communicate effectively verbally and in writing
- High degree of computer data entry and 10-key skills are needed - WMS experience is a plus
- Knowledge of Microsoft Word, Excel & Power Point are preferred
- Good problem solving and stress management skills and demonstrate flexibility
Requirements:
- 18 years of age or older
- Minimum of one-year experience in an customer service role
- Education: completion of high school diploma or equivalent required
Benefits
- Complete benefits package
- 401k with company match
- Paid weekly
- Vacation immediately
- Personal time after 90 days
- Paid holidays
- Shift differential for 2nd shift