Employment Type : Full-Time
Join our growing team! At DSG, we are investing in digital technologies and expert technicians to help us deliver world-class products and support to our customers and their patients. We offer a competitive benefits package that includes: medical, dental, vision, 401k with employer match, paid time off and more! On the job training is also available. JOB SUMMARY: To schedule customer work orders throughout laboratory departments and to compile data, compute fees and charges, and prepare invoices for billing to customers ESSENTIAL FUNCTIONS: Record and schedule customer work orders on the computer and distribute case materials to laboratory departments Prepare invoices timely ensuring accuracy of billing data Match customer prescriptions to invoices Forward invoices and prescription forms to shipping department for delivery Maintain filing system of invoices and supporting documents Answer telephones, respond to inquiries and notify customers of delivery time when necessary Assist in packing finished goods for shipment, and posting and mailing when requested ENVIRONMENTAL CONDITIONS/EQUIPMENT USED: Exposure to dental laboratory operations Uses a computer, printer, telephone, postage meter, calculator, photocopier and facsimile machine EDUCATION, EXPERIENCE AND QUALIFICATIONS: High school graduate or equivalent.Associate degree or equivalent preferred Prior experience working in an office setting preferred but not required Working knowledge of word processing, spreadsheet and database systems and the ability to operate standard office machines Strong attention to detail and the ability to process data efficiently and accurately Excellent communication skills and the ability to resolve conflicts with customers Ability to multitask and prioritize tasks with limited supervision Ability to lift up to ten pounds and occasionally heavier