Customer Service Associate Details

Customer Service Associate

SRS Distribution - Kalamazoo, MI

Employment Type : Full-Time

An Customer Service Associate at SRS Building Supply, an SRS Distribution company will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.

SRS believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Qualifications:

• Experience assisting customers with purchasing needs, either walk-ins or over the phone.
• Experience and/or interest in developing new sales opportunities through calls to potential new customers.
• Intermediate computer skills to enter sales orders and cash transactions into company software.
• Be reliable, safe and a team player.
• Bilingual English and Spanish a plus.
• Embrace the mindset of the “Make Money and Have Fun!” culture.
• Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
• Authorized to work for any employer in the US without sponsorship for any length of time.
• Able to pass criminal and driving background check and a pre-employment drug test.

SRS Building Supply - Kalamazoo

3825 Lake Street

Kalamazoo, MI 49048

Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.

As an Equal Employment Opportunity (EEO) employer, SRS Distribution Inc. provides job opportunities to qualified individuals without regard to race, color, ethnicity, religion, gender, sexual orientation, national origin, age, marital status, physical or mental disability, familial or military status, in accordance with applicable federal, state and local EEO laws. All candidates for employment must successfully complete pre-employment drug testing and background verification before employment is finalized.