Customer Service and Loan Specialist - 017 Details

Customer Service and Loan Specialist - 017

Sun Loan Company - Waco, TX

Employment Type : Full-Time

Friendly reliable customer service is at the heart of our success. For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and 7 locations in Mexico.

Our employees, just like our customers, are the heart and soul of what we do. Many of them become like family because trust is the biggest part of our relationship.

As a Customer Service Loans Specialist, you’ll assist the Branch Manager in maintaining a well-run and profitable office, interacting in a positive and effective manner with the public, obtaining confidential information for loan applications and answer any customer questions. Additional responsibilities may include, but are not limited to:

Responsibilities:

• Provide excellent customer service to our customers in person and over the phone
• Receive and post payments
• Maintain and balance cash drawer daily
• Perform collections calls on delinquent accounts with dignity and respect to our customers and build solutions
• Make daily bank deposits
• Maintain compliance with policies and procedures
• Tax preparation (may vary by location)
• Network within the community to find and attract new business
• Work closely with other team members and Manager to obtain branch goals

Requirements:

• 1 year customer service experience from any industry
• Basic computer skills and be able to operate a calculator
• Must have reliable transportation
• Ability to work Monday-Thursday 8:30am-5:30pm; Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm, additional hours may be required (No Sundays)
• Minimum 18yrs of age

Our employee benefits are among the best in the industry:

• Medical Benefits: Dental, Vision, Life Insurance
• Industry related Tuition Reimbursement
• Paid time off
• Mileage Reimbursement
• Competitive compensation based on experience
• Comprehensive Paid Training to help you be successful
• 401k

Don’t wait any longer. Submit your application online today.

Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Keywords: manager, office manager, branch manager, customer service, loan, collections, credit review, credit analyst, loans, lend, retail, fast food, consumer loan specialist, finance