Customer Service Agent Details

Customer Service Agent

Enterprise Holdings - Logan, UT

Employment Type : Full-Time

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
This role is available as a full-time position in our Logan, UT location!
The role starts at $16.00 / hour and offers full benefits with paid time off starting at day 1!
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
Responsibilities:

• Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products
• Type up rental contracts at the counter inside the rental terminal
• Meet and greet customers in a friendly and timely manner
• Provide directions and general assistance
• Assist to assess condition of rental upon return
• Process returns, check-ins
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:

• 
  Must be able to work Mon-Friday 8a-5p
• Must be at least 18 years old
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future