Customer Care Intern - Government Services Details

Customer Care Intern - Government Services

JK Moving Services - Sterling, VA

Employment Type : Full-Time

Overview: JK Moving’s Early Career Program is designed with you in mind! JK Moving, the largest independent moving company in the United States is seeking Customer Care interns for Summer 2020. As a Customer Care Intern, you will work from our Corporate Offices in Sterling, VA. During this internship you will be a liaison between the sales representative and the customer and assist in the coordination in all aspects of the residential move to ensure high quality service delivery. This position interacts with several service areas within the organization, including Dispatch, Operations, International, Claims, Sales, etc. to ensure that all relocation activities are performed in accordance with contractual and industry guidelines. Responsibilities:

• Provide outstanding value, excellent communication, a willing attitude, reliability, and a professional image, an assurance of excellence, and customer empathy.
• Communicates directly with the client to schedule and confirm appointment times, delivery, and starts times for all assigned jobs within internal systems.
• Maintain communication throughout the move process with internal and external stakeholders.
• Special Projects as identified.

Qualifications:

• Is in any degree path; as long as you want to come work hard and gain some great experience
• Proficiency in MS Office suite (Word, Excel, PowerPoint) required
• Self-motivated, strong work ethic, organized, and a high attention to detail
• Strong time management and project management skills
• Works independently, as well as in a team environment.

About:
About JK Moving Services
As the largest office moving company in the greater DC area, JK delivers superior relocation, storage, records management, and technology services to commercial and industrial clients from museums and universities to data centers, laboratories, and medical facilities. For the third year running, JK Moving Services has been ranked #1 commercial mover by Washington Business Journal. JK actively seeks dedicated professionals ready to positively impact the office moving community.
JK places high standards on the care of its employees. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee’s professional and personal growth. This level of commitment sets JK apart from other companies – why not consider joining JK Moving Services today!
JK Benefits
In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:

• 
  World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
• Recruitment and customer referral bonuses
• Company-paid life insurance and accidental death benefits
• Voluntary protection programs for employees and their families
• Service recognition programs
• Safety & performance bonuses
• Tuition reimbursement and student loan repayment assistance
• Discounted membership @ Gold’s Gyms (corporate locations) nationwide
• Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
• Medical and Dependent Care Flexible Spending Accounts (FSAs)Health Savings Account (HSA) with employer matching contribution

Equal Opportunity/Affirmative Action Employer