CS Billing Liaison, Associate Details

CS Billing Liaison, Associate

Owens & Minor - Downers Grove, IL

Employment Type : Full-Time

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after 30 days of employment
• Employee stock purchase plan
• Tuition reimbursement
• Development opportunities to grow your career with a global company

POSITION SUMMARY:

Serves as the subject matter expert and point of contact for customers with billing questions and concerns.

ESSENTIAL TASKS:

• Identify and resolve customer concerns such as billing disputes and collections discrepancies by partnering with the reimbursement and collection teams
• Receive and process customer account payments in addition to placing re-orders
• Maintain excellent customer relationships to ensure customer satisfaction
• Conduct routine tasks as directed; works under clearly defined guidelines
• Contributes to specific objectives and outcomes as directed

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran , or any other status prohibited by applicable national, federal, state or local law.