Cricket Wireless Retail Sales Associate/Customer Service Details

Cricket Wireless Authorized Dealer - Mira Mesa, CA

Employment Type : Full-Time

Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment

- Deliver outstanding service striving to retain and gain customers

- Participate in outside sales events or promotions

- Work flexible hours, weekends and holidays at various locations

- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment. Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

- Understand customers' needs and help them discover how our no contract products meet those needs

- Possess a competitive spirit and desire to meet and exceed sales goals

- Multi-task in a fast paced team environment

- Educate and engage customers through product demonstrations

- Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

- Ability to work flexible hours, including evenings, weekends and holidays

- Ability to stand for long periods of time- Ability to complete all paperwork completely, accurately, in a timely manner

- Ability to operate a personal computer, wireless equipment, copier and fax

- Ability to work in other locations as the needs of the business dictate may be required.

- Complete all aspects of opening and closing the store in accordance with written procedures.

- Submit all transaction journals on a daily basis.

- Assists with inventory maintenance. Cricket is looking for outgoing motivated and customer focused individuals.

A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Job Types: Full-time, Part-time

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekends

Supplemental Pay:

  • Bonus pay

Ability to Commute/Relocate:

  • Mira Mesa, CA (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Posted on : 4 years ago