Employment Type : Full-Time
The Crew Member position is responsible for:
Utilizing knowledge of positional skills, customer service and courtesy, health and safety regulations and all Wendy's policies and procedures.
Essential Functions:
Providing quality products and service in a clean and safe environment to each and every customer.
The essential functions of the various crew member positions within the restaurant are attached. In most cases, it is desirable for a crew member to be cross-trained in at least three service positions.
Each position does not exist in every restaurant and sales volume dictates which positions will be used and for how long on each shift. Immediately before and after peak volume periods and during all "slow periods," it is customary for crew members to "bump and slide" in positions that do not compromise food safety.
This process simply means that during certain periods, a crew member will work several positions within a short period of time while adhering to food safety standards. Delivering quality food orders within specified service time goals is fundamental to the nature of Wendy's business. Each employee must be able to execute his/her position with a speed sufficient to contribute to the overall goals and objectives as defined by Service Excellence.
Physical Requirements:
Must be able to lift up to 50 lbs
Mobility (i.e.: bending, reaching, wiping, and carrying)
All positions require long periods of standing without a break.
Minimum Age: 16+ years old