COUA Medical Front Desk Receptionist Details

COUA Medical Front Desk Receptionist

Alpine Urology Pc - United States

Employment Type : Full-Time

Colorado Urology is the region’s premier urology practice with 17 urologists serving patients at 10 medical offices throughout the greater Denver and Boulder areas, including Aurora, Lone Tree/Parker, Golden, and Evergreen. Colorado Urology’s mission is to ensure that every patient has a superior experience and that mission drives every aspect of our organization and everything we do. Our integrated approach to urologic care provides patients with access to experienced specialists, a comprehensive support team of healthcare professionals, innovative diagnostic tools, and highly advanced treatments and therapies.

Colorado Urology is a member of United Urology Group, a management services organization whose member groups of urology practices today also include Arizona Urology, Chesapeake Urology and Tennessee Urology. We offer very competitive salary and benefits package with a great working environment. To view a full list of our benefits, please visit https://www.coloradouro.com/careers/benefits/.

We are seeking a professional full-time Medical Front Desk Receptionist for our physician office located in Boulder, CO. This position creates a positive first and last impression for the practice and is pivotal to the practice running smoothly and efficiently as possible. The hours are Monday - Friday and will vary from 8:30AM- 5:00PM.

Medical Front Desk Receptionist Responsibilities:

• Welcomes and greets all patients and visitors, in person or over the phones
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Responsible for keeping the reception area clean and organized
• Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Responds to patients', prospective patients, and visitor inquiries in a courteous manner
• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
• Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
• Prepares medical charts after check-in
• Scan documents upon patient discharge
• Makes outgoing calls including referrals and pre-certs
• Schedules return appointments and outpatient diagnostic tests
• Processes medical records requests
• Processes payments

Keywords: Front Desk Receptionist, Receptionist, Assistant

Medical Front Desk Receptionist Requirements:

• Minimum of one-year medical front desk experience.
• Strong communication and customer service skills.
• Proficient knowledge in insurances.
• Computer proficiency and prior experience with EMR highly preferred.
• Ability to work in a fast paced environment.
• Ability to travel to other sites as necessary.