Employment Type : Full-Time
Under supervision of the Senior Director of Quality Improvement, the Corporate Training Coordinator prepares,
develops, manages, coordinates, and conducts all training programs for ANH. The Training Coordinator
communicates with program management and the QI team to identify areas that need training and suggest the best
training for the areas. They are also responsible for creating evaluations and documenting training activities for
ANH. This person is also responsible for ensuring that the company’s employees receive the required training.
They usually develop training handbooks and manuals and implement various training methods such as workshops,
conferences, meetings, and demonstrations.
The Corporate Training Coordinator works in conjunction with the Quality Improvement Department in order to
ensure training material is accurate and reflective of current transitional housing regulations. This position will
ensure that Acacia Network Housing remains up-to-date on all training requirements in accordance with company,
state, and federal regulations. Including the development of trainings for implementation and enforcement of
policies and procedures that keep a division’s services, processes, and physical sites operating in a safe, legal and
ethical manner. This position requires a highly organized, self-motivated team player with excellent
communication, analytical, writing and training skills, who is knowledgeable of DHS, HPD, HRA, and OTDAregulations. The salary is $65,000/yearKEY ESSENTIAL FUNCTIONS:
? Research curriculum actively and remain up-to-date on developments within the industry
and competitors
? Conduct trainings both on site and virtually
? Maintain an active role on the staff development leadership committee
? Seek and gather information from management, employees and other departments
regarding the effectiveness of completed training courses and constantly seek to improve
? Measure employee's information retention rates by issuing assessment tests and quizzes on
course materials
? Create printed and instructional materials to be used in training
? Actively seek current training methods and best practices to facilitate training employeesSupport the development and assessment of staff in conducting trainings and onsite
activities
? Schedule and conduct meetings with management to proactively identify topics to be
address or areas in need of additional instruction
? Developing internal marketing materials to be distributed within the company promoting
the course and necessary details
? Assist in planning, creating and implementing each year's training courses and materials
for each department
? Track and monitor training completion across the network
? Provide monthly reports on training completions and supportive follow ups
? Assist in the development and facilitation of compliance related trainings
? Ensure all employees are educated on the latest regulations and processes.
? Represent the department and agency in internal and external meetings as needed
? Other related clerical and administrative duties as assigned
REQUIREMENTS:
? Bachelor’s degree from an accredited college or university
? Minimum of 2 years of experience working in the homeless services field
? Previous experience working as a trainer is required
? Proficient using Microsoft Suite
? Ability to effectively organize and manage multiple training initiatives simultaneously
? Instructional experience in a group business setting preferred
? Strong understanding of ANH standards, mission, and values
? Experience providing full-scope training materials, from analyzing company needs to lesson
planning, development and implementation
? Extensive knowledge of best practices in creating instructional materials
? Experience creating yearly training plans and materials for all departments
? Knowledge of DHS, OTDA, HPD, HRA regulations is preferred
? Ability to synthesize data into comprehensive reports
? Excellent writing, assessment, planning and analytical skills
? Ability to facilitate trainings
? Knowledge of Microsoft Office Suite
? Strong interpersonal and verbal communication skills, ability to engage staff at all levels;
collaborative team player.
? Ability to work with a strong team of professionals in a culturally diverse environment.
? Ability to multitask and to work and function under pressure *Acacia Network is an equal opportunity employer*