Core Non-Dflt Spec I (Escrow Services) Details

Core Non-Dflt Spec I (Escrow Services)

PennyMac - Summerlin, NV

Employment Type : Full-Time

Overview: The Specialist will be responsible for the timely processing as well as a variety of functions within the department, such as: disbursements, escrow analysis, ARM adjustments, credit corrections and/or exception reports. In addition, the Specialist will ensure that all loan servicing requirements are met as specified by the investor and regulatory agencies.Job Description:

• Process job functions in accordance with established (Service Level Agreement) SLA
• Research and analyze consumer accounts in order to respond to inquiries
• Responsible for researching the mortgage servicing platform to ensure accurate and timely data is updated on each account
• Meet outlined production and quality standards
• Obtain appropriate management approvals for escalated issues or disbursements
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Must have strong written and verbal communication skills
• Must have good business mathematical skills
• Ability to work in a team environment
• Must be a strong team player
• Proven track record at delivering timely and accurate information in a fast-paced environment
• Financial Services and, if possible, mortgage industry experience preferred