Contract Administrator Details

Contract Administrator

Forrester - Cambridge, MA

Employment Type : Full-Time

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

• Audit and execute signed contracts against created orders in SFDC for all deals, including complex nonstandard deals; collaborating with sales reps and sales management when needed.
• Execute order provisioning within Salesforce for all deals where provisioning is applicable; collaborating with Product & Pricing when needed.
• Ensure compliance of client contracts with internal business, finance, and sales policies.
• Answer questions and requests and resolve issues from sales representatives and internal constituents about our order management processes, contracts, and contracts-related policies and procedures.
• Maintain document retention within SFDC.
• Provide dedicated DocuSign support to global sales teams.
• Follow established instructions for routine work and detailed instructions on new assignments to enforce internal business, finance, and sales policies.

We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor
Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.
By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.