Concierge Details

Concierge

Oakmont Senior Living - Oxnard, CA

Employment Type : Full-Time

Concierge

Oakmont of Riverpark is a premier senior community situated on a beautifully landscaped campus. Developed by Oakmont Senior Living, Riverpark provides exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with the individualized comprehensive support that promotes continuing independence.

The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone and providing clerical support to the administrative staff, in accordance with company’s mission, vision, and values.

Why should you choose a career with Oakmont:

• Medical, Dental and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• 401k Retirement Plan & Life Insurance
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Family Fund
• Career Growth, Relocation and Travel Opportunities

Responsibilities:

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two (2) years’ experience in a hospitality setting or prior senior living community.
• Excellent customer service skills.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents and their families.
• Must pass a Criminal Background check and Health Screening tests, including COVID-19 Polymerase Chain Reaction (PCR) test within 72 hours of start date.

About Oakmont: Oakmont Senior Living is a recognized leader in the retirement industry, having planned and developed more than 50 retirement communities in the western United States. Oakmont strives to create an atmosphere of family and community among staff, residents and resident family members. We know that caring and meaningful relationships are the foundation for a rewarding life. Our belief and our mission are to treat each member of our community with respect and compassion. Our staff is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our community and feel our pride in ownership and commitment to service.

EEOC: Oakmont Management Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including pregnancy, gender identity, and sexual orientation), marital or parental status, physical or mental disability, family medical history or genetic information, military status, or unfavorable discharge from military service. These protections extend to all management practices and decisions, including any recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.