Employment Type : Full-Time
Overview:
Act as the primary contact between the IS Department and the User Community. Answer, log and direct calls received on the Help Desk line. Provide initial assessment of problems / issues for the User Community and resolve problems when able. Work with other IS Department employees to resolve issues in a timely manner. Perform basic office duties for the management of the department, including filing, word processing and coordination of department activity.
Qualifications:
A minimum of one to two years experience in the area of IS, Customer Service or General Office.
Good communication and organizational skills are required.
A customer Service Attitude is essential.
NEC Svc8500 experience a plus .