Description
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, processing resident certifications, resident relations, and preparation/management of property budgets.
Duties
- Accountable for all aspects of the day-to-day operation of assigned property.
- Ensure that all physical aspects of the property are always fully functional and maintained.
- Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
- Achieve the highest possible net operating income through implementation of effective cost control.
- Develop yearly operating and capital budget plans.
- Monitor and enforce resident lease obligations.
- Understand and maintain strict adherence to State and Federal Fair Housing Laws.
- Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
- Provide direction and oversight to property maintenance staff.
- Ensure that units/space conditions are in market ready condition.
- Promote and teach safe work practices and ensure all safety of site and the occupants.
- Perform regular inspections of managed property.
- Bid, negotiate and manage vendor service contracts and one-time projects.
- Complete and submit all records, reports, and documents required by the company and federal or state agencies in a timely and accurate manner
- Responsible for rental collection and posting as well as inputting invoices.
- Other tasks as assigned.
Qualifications
- Must have solid understanding and experience with Project-Based Section 8 and Tax Credit programs
- Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
- Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
- Must be able to multi-task and have the ability to meet deadlines
- Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
- Must be proficient with Microsoft Office (Excel, Word, and Outlook).
- Must be able to travel for training and occasional business meetings.
- High School diploma or equivalent; some college strongly preferred.
Benefits
- Competitive salaries and bonuses
- Medical
- Dental
- Vision
- 401(k) plan with employer match
- Short term disability
- Voluntary Life (employee, spouse, and dependent)
- Company paid Long term disability and Life/AD&D
- Paid Time Off
- 9 paid holidays
- Employee Assistance Program
- Career advancement opportunities
- Training and Development
Must meet criminal background and pre-employment drug screen requirements. EOE.