Employment Type : Full-Time
Description: Community Health Worker Join the Community Health Partnership of Illinois team as a Community Health Worker! Note: This is a grant-funded role. Under the general supervision of the Outreach Supervisor, the Community Health Workers (CHW), who will serve to bridge between the community, healthcare, and social service agencies, to build trusting relationships with residents and their families will facilitate access to care and resources and improve health outcomes. The CHW will guide members of the community by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. The CHW is a frontline public health worker who performs a wide variety of duties at the paraprofessional level to engage, support, build trust, advocate and educate community members in overall health and wellness. The CHW also serves as an extension of CHP’s Marketing Team, sharing the CHP story, CHP services and referring community residents to CHP Medical home. In this role, the Community Health Worker (CHW) will work across neighborhoods out in the community to address specific target populations, mostly in collaboration with CHP community partners. The CHW will also work closely with medical providers, CHP’s primary care teams, and other community partners to link individuals in the community to CHP’s clinics so as to increase community services, specifically to their needs, educate patient(s) on health initiatives and chronic disease prevention and management. The CHW will promote health habits, secure medical appointments and help to arrange transportation to medical visits. The CHW will also collect data from community members to help providers understand social determinants of health (conditions in the environments in which people are born, live, learn, work, play, etc. that affect a wide range of health outcomes and risks), and assist community members with self-managing health conditions and adopting improved health behaviors. The overall goal of CHP’s Community Outreach department is to enhance community health and wellness around specific priority health needs in the communities and surrounding communities in which we serve. Essential Job Functions: serve. Additional Responsibilities: 1. Conduct outreach to identify and engage community members around health and wellness activities. 2. Assess health status and social determinants of health 3. Facilitate health education and behavior change strategies with individuals and groups. 4. Attend and participate in team meetings, communicate with county and community based agencies/professionals. 5. Performs patient care coordination and navigation. 6. Manage patient information into CHP’s EMR computer system 7. Provide presentations to individuals and small groups 8. Assist patients with completion of forms and paperwork 9. Schedule appointments for patients in clinic or other health/social services agency 10. Provide advocacy to address health disparities at the individual and community levels. 11. Identify, educate and link community to medical appointments. 12. Assist patients with referrals, follow-ups, and completing applications for services 13. May need to coordinate transportation for their patients and conduct eligibility determination of services to the uninsured. 14. Marketing and promoting the health services of the organization. 15. Assist, manage and document referrals made from CHP to other service providers on a daily basis from each site. 16. Convey the purposes and services of a program to the user population and the impact that program or service would have. 17. Help patients develop health management plans and goals. 18. Follow-up with health management/care plans with both patients and providers. 19. Coach patients in effective management of their chronic health conditions and self-care. 20. Assist patient in understanding care plans and instructions. 21. Document activities, service plans, and results in an effective manner while strictly 22. Adhering to the policies and procedures in place. 23. Work collaboratively and effectively within a team. 24. Establish positive, supportive relationships with participants and provide feedback. 25. Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible. 26. Assist clients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and social services. 27. Facilitate communication and coordinate services between providers. 28. Motivate patients to be active, engaged participants in their health. 29. Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions. 30. Build and maintain positive working relationships with the clients, community partners, providers, nurse case managers, agency representatives, supervisors and office staff 31. Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations 32. Other duties as assigned Required Qualifications: You'll thrive in this position if you: circumstances, expectations and needs. You determine the processes, systems and behaviors that directly impact how the patient and customer feel. You pro-actively improve, through one’s role, the patient and customer experience; consistently positions the value of CHP so the patient and customer recommend us to their family, friends and community. convey messages logically, simply, and with confidence. You check for understanding by asking questions, seeking clarity and responding accordingly. Position Details Why Join Us Nearly forty years ago, our teams of community health workers and nurses, some of who remain with CHP to this day, began reaching out to farm workers, CHP has grown a lot since then, and so has our impact. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance health care awareness, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, Community Health Partnership of Illinois is for you. Here at CHP, we’re doing work that really matters. Join us. Bring your passion. We offer competitive pay, retirement savings plan ( 403(b)), time-off, educational leave, excellent medical, dental, and vision plans, company paid STD & LTD, basic/supplemental group life insurance and more! Bring your career to the next level at a Federally Qualified Health Center (FQHC) that is thriving; from patient satisfaction to employee engagement, we are at the center of health and wellness. Take advantage of all we have to offer and #CHPOIBUILDINGHEALTHYLIVES. CHP is growing! Discover how you can be a part of this pursuit of excellence at: https://recruiting.paylocity.com/recruiting/jobs/All/cdc23338-c44c-4162-ad8e-efda0e598b86/CHP-of-Illinois We are an equal opportunity employer with a commitment to diversity. If you need assistance or an accommodation as required by law in order to complete the application process please email to: talent@chpofil.org and reference the job title in the subject line. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital or familial status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. Share with your social network Connect With Us! Not ready to apply? Connect with us for general consideration.
POSITION SUMMARY