Communications Manager Details

Deloitte - Nashville, TN

Employment Type : Full-Time

Do you have a strategic and executional mindset that can guide multiple internal stakeholders while delivering high-value communications results to drive business objectives and employee engagement?

We are seeking a Communications Manager to join our Consulting Marketing team to lead internal communications for Deloitte Consulting's Talent and Diversity, Equity, and Inclusion (DEI) priority campaigns and initiatives.

What you'll do:

You will work closely with senior business leaders, including our Chief Talent Officer and Chief Diversity Officer, to coordinate efforts in support of driving our Deloitte Consulting strategy forward and delivering the #1 Talent experience by:

  • Building comprehensive communications strategies, engagement and execution plans aligned to Talent + DEI priorities that are grounded in communications' best practices and a deep understanding of how the business operates
  • Fostering strong relationships with internal stakeholders to develop clear, consistent, and creative communications to drive strategic Talent + DEI objectives
  • Regularly collecting and analyzing data to support internal stakeholders in understanding performance of communications' tactics; adjusting strategies and optimizing approaches in an agile fashion based on performance benchmarks and KPIs
  • Crafting and delivering impactful content designed around storytelling principles and human-centric, inclusive language to personalize the narrative in a way that resonates, is relatable, and captures Deloitte's unique culture and values
  • Collaborating and aligning with internal stakeholders to activate and cascade or reinforce priority business messages and campaigns across network channels
  • Managing and optimizing internal communications channels and vehicles to maximize message impact and drive meaningful engagement with internal audiences
  • Liaising with junior resources to support execution and performance measurement / metrics of internal communications tactics
  • Contributing to a high-performing team by sharing best practices across communications, marketing, and business stakeholders / cohorts in support of communications excellence across the organization
  • Investigating and piloting technologies and content solutions designed to enhance the impact of the internal communications organization

The team:

Deloitte's Consulting Marketing team provides value to the US Firms by differentiating the Deloitte brand, driving Deloitte's business priorities forward, innovating new marketing and communications solutions, and delivering distinct client experiences. We develop cutting-edge marketing and communications plans, creative assets, and unique experiences that engage our internal and external audiences; deliver on the strategy of our businesses; and capture the hearts, minds, and loyalty of our clients.

Qualifications include:
  • Communications professional with a minimum of 9 plus years relevant experience
  • Bachelor's degree with a focus in Business, Marketing, Communications, Public Relations, English, and / or Journalism
  • Proven success in developing and executing internal communications strategies / plans for a large business, preferably in professional services
  • Experience with and / or a deep understanding of Diversity, Equity, and Inclusion
  • Strong organizational and project management skills with the ability to prioritize and manage expectations across multiple, complex projects / priorities
  • Analytical mindset, with ability to interpret data into meaningful insights and strategies
  • Detail-oriented with fantastic follow-through skills
  • Excellent verbal and written communication skills-including effective storytelling, presentation skills, and ability to engage with and advise senior executives
  • Ability to work in a matrixed organization with a cross-functional, virtual team; experience in large corporate settings and / or professional services a plus
  • Flexibility and ability to thrive in a fast-paced environment, while possessing a high level of comfort with ambiguity
  • Proficient in MS Office suite-including Teams, Word, Excel, PowerPoint, and One Drive; knowledge of the latest internal communications measurement platforms a plus

  • Travel of up to 10% (While up to 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

  • Limited immigration sponsorship may be available

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

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Posted on : 2 years ago