Collections and Billing Specialist Details

Collections and Billing Specialist

MediaNews Group - Willoughby, OH

Employment Type : Full-Time

MediaNews Group is seeking a Collections and Billing Specialist to join our Shared Services team! MediaNews Group offers news reporting and third party advertising and marketing opportunities through its multi-platform products which include: web, mobile, tablet, and print. We are one of the largest media groups in the U.S., serving high-value audiences and connecting advertisers to them. MNG publishes award-winning content (49 Pulitzers) that amasses and engages a nationwide audience via 800 multi-media platforms including web, mobile, social, and print. We are transforming the news industry.

Our Shared Services department, located in Willoughby, Ohio aids all print and digital mediums coast to coast for MediaNews Group, which is one of the largest Media Company in the nation. Shared Services consists of 100 people across 5 financial functions – which includes Billing, Accounts Payable, Accounts Receivable, Cash Application, and Accounting. Through Shared Services, you can not only get your foot in the door into a dynamic financial department but also continue your career whether it’s to grow within the team or move laterally throughout. Our Shared Services team is rapidly growing and we are looking for candidates who are skilled in multitasking, proficient in computer skills, and who are reliable and have a sense of urgency.

The Collection and Billing Specialist is responsible for Billing processes for all Properties (Newspapers) owned by MediaNews Group. This includes, but is not limited to; Advertising (rating, billing, custom contracts, special pricing, contract entry, adjustments) and Circulation (home delivery, single copy, alternative delivery, carrier payments).
Responsibilities

• Generate advertising and circulation billing files for assigned properties (Newspapers), ensuring accuracy of data prior to submission.
• Work with Circulation Managers on escalating collection actions.
• Monitor A/R Aging and customer accounts to minimize past due accounts.
• Initiate collection calls, emails and letters.
• Work directly with bill print outsourcer to deliver billing files and ensure bills are sent out timely.
• Generate all hauler, rack, carrier, home delivery, and dealer bills.
• Ensure carrier and hauler bills are submitted to AP for timely payment.
• Ensure accuracy of circulation bills, reviewing adjustments and coding.
• Process subscriber refunds and process grace expense.
• Verify use of adjustment codes on Circulation bills.
• Assist with unapplied payments.
• Process adjustments to carrier payments.
• Other duties as assigned.

Qualifications

• Associate’s degree in business and/or a combination of college education and experience to enable successful performance.
• Experience within a customer service, collections or accounting environment required.
• Experience with customer contact in a professional environment required.
• Proficient in Excel, for example pivot tables and formulas
• Strong interpersonal and interrelation skills with an ability to establish, build, and maintain relationships with a variety of people across divisions.
• Ability to work within a team oriented environment.
• Organized and detail oriented with excellent prioritization and time management skills.
• Must be able to constantly analyze, prioritize workload, and problem solve with minimal supervision.
• Demonstrated knowledge of automated billing systems

Work Environment

This job is for a normal office work environment with continuous use of a computer/keyboard. Requires good hand-eye coordination, arm, hand and finger dexterity, and visual acuity to use a keyboard and read written and PC monitor information. The associate frequently is required to sit, reach with hands and arms, talk and hear and manipulate (lift, carry, move) light to medium weights of 10-50 pounds.

This position may be permanent remote.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience:

• Billing: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Collections: 1 year (Preferred)