Clinical Support Specialist - Family Medicine (MA, LPN, CNA, EMT)
Employment Type : Full-Time
Overview: Mid-Columbia Medical Center is hiring a Clinical Support Specialist to join our exceptional Family Medicine team. We are located in the beautiful Columbia River Gorge, one of America’s top recreation destinations. This position is temporary and eligible for a 13% pay differential in lieu of benefits.
Responsibilities: The Clinical Support Specialist (CSS) provides a full range of critical support as part of a comprehensive medical team. Based on applicant skill set and background, primary duties of this position may include, but are not limited to: pre-visit planning and post-visit coordination for patients, patient rooming, collecting patient vital signs, managing medication refills, point of care testing, documentation in the electronic medical record, maintaining clinic flow, inventory management, assisting with procedures and treatments, and communicating with efficiency and diplomacy. The CSS may work under the clinical direction of the clinic providers, pharmacist, registered nurses as appropriate, and has a direct reporting relationship to the Practice Manager.Qualifications:QUALIFICATIONS:Minimum Education, Training & Experience (includes licenses or certifications):- High School diploma or equivalent
- Current BLS certification at hire
- One or more of the following:
- Successful completion of a formal medical services training program of the United States Armed Forces, OR
- Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT) OR
- Completion of a nationally recognized accredited certified nursing assistant (CNA I or II) training program, OR
- Completion of a nationally recognized accredited licensed practical nurse (LPN) training program.
- Completion of a nationally recongnized accredited Certified Medical Assistant (MA) training program.
- Intermediate computer proficiency
- Ability to successfully serve a variety of diverse customers in difficult situations
- Ability to provide service excellence, kindness, and compassion to all customers, including patients and other MCMC team members
- Skill in developing and maintaining professional relationships
- Ability to prioritize work demands
- Ability to interpret and follow policies, procedures, and protocols
- Basic applied math skills, including calculations and conversions
- Proven record of reliable attendance, punctuality, and successful performance with past and present employers