Clinical Engineering IT Technician Details

Clinical Engineering IT Technician

TRIMEDX - Stamford, CT

Employment Type : Full-Time

SPONSORED JOB

Aligned with the TRIMEDX Vision, Mission and Values, the primary role of a Clinical Engineering - IT Technician is to support the operations of the Clinical Engineering Department with regards to production medical equipment IT systems and various Connectable & Connected Device Inventory (CDI) projects. These operations entail responding to and supporting with technical expertise client-driven integration projects, medical device network configurations, connected device inventory management, service and repair requests, identifying fault conditions and remediating if capable, or contacting and teaming with the Client Information Technology Department resources to resolve issues. This individual will utilize downtime plans, logistics, and training to support the operational data workflows of the integrated medical devices and the production environment. The CE-IT Technician will ensure clinical equipment systems are fully inventoried, interfaced and/or integrated with various information systems in a consistent dependable manner, as determined by the Client’s Information Technology Department, in accordance with conventional networking and security practices, the Medical Equipment Management Plan and the TRIMEDX Clinical Engineering Program policies and procedures.

TRIMEDX Offers:

• Tuition reimbursement
• Ongoing training and education
• Growth and promotional opportunities
• Comprehensive benefits package including medical, dental, vision, 401K
• Job opportunities available on a national level
• International volunteer opportunities through the TRIMEDX Foundation
• Positive and meaningful work in a professional healthcare environment

Responsibilities

Medical Device Integration Service and Support (40%)

• Works with clinical leadership, nursing staff, client IT, integration experts, and vendors on design, development, testing, implementation, and support of medical device integration with hospital electronic medical records.
• Troubleshoots and resolves issues with medical device integration points and facilitates the resending and/or correction of data and reports in hospital EMR.
• Works with vendors, client IT, and networking groups on design of and improvements to the networking environment for Clinical Engineering-supported systems and servers, including knowledge and deployment of VLANs and application of firewall rules.
• Works with vendors, client IT, and hospital leadership on mitigation of issues stemming from end-of-life and end-of-support of systems, software levels, and operating systems.
• Installs and/or manages the OEM/vendor to install approved OEM patches in covered devices.
• Supports, monitors and manages the Connected Device Inventory.
• Provides professional expertise, guidance and assistance related to networked and/or integrated medical devices or systems in the area of Clinical Engineering-IT (CE CYBER) Systems and CDI, including mentoring, technical assistance, and/or coordinated technical training and mentoring to Clinical Engineering associates as needed.
• Promotes maintenance and repairs on production medical device systems across the Client’s healthcare enterprise.
• Monitors, services and supports clinical equipment utilizing networking technologies, Unix or Windows-based controllers.

Project and Program Support

• Works with clinical leadership, hospital IT, and vendors on new construction, renovation, and integration projects, helping to ensure all points of interoperability are considered.
• Assists hospital IT to inventory, plan, maintain and manage LAN/WAN-based and integrated medical equipment network devices.
• Collaborates with and reports out to the enterprise TRIMEDX CE CYBER program.
• Ensures the Clinical Engineering program and associates are capable of and maintain the connected device inventory with information related to clinical equipment in TRIMEX’ RSQ platform including, but not limited to, IP addresses, MAC addresses, AE titles, OS information, firmware versions, application versions, security attributes, equipment criticality and recovery information.

Team Work & Customer Satisfaction

• Helps to create and foster an environment of innovation; works to identify and remove roadblocks, and enables collaboration between clinical engineering and IT services; advocates for the adoption of behaviors and skills related to networking and IT throughout the Clinical Engineering department.
• Identifies, develops and serves all customers and stakeholders to the highest level of satisfaction, ensuring the highest level of customer satisfaction within the scope of responsibilities.
• Champions medical device integration projects at client sites and informs management of all situations out of the norm, especially those of an emergent nature or involving a negative impact on patient care.

What We Are Looking For:

• Possesses a strong working knowledge of electronics, anatomy, physiology, medical terminology, regulatory guidelines, and biomedical principles.
• Applies knowledge of HIPAA and security industry standards; acts as department resource for ePHI and HIPAA queries.
• Understands technical details in the clinical applications of medical technologies.
• Analyses test data and interprets schematic diagrams frequently.
• Proficiently utilizes Microsoft Office applications including Excel, Word, PowerPoint, Visio, Project and Outlook.

Education and Qualifications

• Must possess a two-year Associates Degree or equivalent experience/degree, preferably in Electronics or Biomedical Equipment Technology (e.g.: military BMET training, graduate of a formal BMET program, or other technical degree).
• An additional associates or bachelors degree in Information Systems is highly desired.
• Networking, Security, SysAdmin or other relevant certifications strongly preferred.
• Prior experience in the support and service of medical equipment and systems is required.
• Formal clinical equipment make/model specific manufacturer and/or aftermarket training required.
• Expertise with computer operating systems is required.
• Experience with information systems and networking is required.
• Working knowledge of HL7, DICOM, TCIP and other communications protocols and standards is required.
• Understanding of computer and network security highly desired.
• Experience and/or training in project management strongly preferred

Job Types: Full-time, Part-time, Contract, Temporary

Pay: From $33.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Application Question(s):

• What medical devices have you repaired?
• How many years of biomedical equipment experience do you have?

Education:

• Associate (Preferred)

Experience:

• Medical imaging: 2 years (Required)
• IT: 3 years (Required)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location