Client Account Specialist Details

Client Account Specialist

Signarama - Pinellas Park, FL

Employment Type : Full-Time

Client Account Specialist

Signarama is a sign company with individually owned and operated franchise locations across the country. Our location in Pinellas County has been operating since 2001 and is searching for a Client Account Specialist to join our small company.

The Signarama CAS position is primarily responsible for customer-facing functions related to the sale of vinyl graphics, signage, vehicle wraps, and promotional products. There is no cold-calling involved and success in this position is not numbers driven. Your role is primarily focused on helping inbound leads and existing customer accounts, as well general office administrative and marketing tasks. You will be a valued member of a small company working together in a relaxed and engaging environment.

Responsibilities Include:

Work with new leads and existing customers, whether by phone, email, or walk-in, to provide project estimates and information.

Enter accurate details into production system to ensure customer projects are completed on time and on budget.

Support other staff in a team environment with many different aspects of the sales and production process, in the interest of providing our customers with the best experience and product possible.

Perform general office and marketing tasks, including customer follow ups, thank you notes, processing payments, scheduling appointments, etc.

Identify new sales opportunities with existing customers and maintain active relationships with existing customer contacts. Focus on providing an excellent customer experience to foster good business relationships and capture repeat business.

Requirements:

Must be organized and maintain a professional workspace and showroom.

Must be computer knowledgeable, with experience using Microsoft programs. Our workflow system is web-based, requiring daily computer use.

Must have proficient written and verbal communication skills. Communicating with customers in a clear, professional, and articulate way is essential.

1 year of general experience in any business-to-business industry preferred. General experience in sign industry or related industry (manufacturing, construction, service, maintenance, etc.) a plus, but not required.

$18 per hour, negotiable based on experience. Paid time off, paid holidays, paid sick leave, flexible hours.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Work Location: One location