Clean Team Member
Employment Type : Full-Time
In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives.
Essential Job Functions (RESPONSIBLE TO)
- Delivers customer service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management.
- Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
- Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
- Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
- Clean the parking lot and grounds surrounding the store as needed.
- Advise store management of any maintenance or safety problems.
- Practices safe working habits that align with company safety rules.
- Properly uses the Customer Service Department for customer service issues.
- Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet.
- Perform additional duties as assigned.
Preferred Qualifications
? Experience
- All experience will be considered
? Knowledge/Skills
- Ability to speak, read, understand, and write the English language.
- High energy and strong work ethic.
- Excellent interpersonal skill.
- Works well with others in a team environment
? Other Considerations
- Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
- Properly records time on the TOTS systems and signs a time report verifying all hours worked
- Understands that company funds are not available for personal use