Claims Strategy Director Details

Claims Strategy Director

Liberty Mutual Insurance - Remote

Employment Type : Full-Time

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG's Insider Pro and Computerworld's 2020 list. We have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Drives and implements long term strategic and operational initiatives to move the organization toward long-term top tier performance. Partners with the GRS Claims lines of business, Claims Senior Leadership Team and cross-functional GRS partners to understand needs and executie upon actionable roadmaps.

• Creates the vision, long-term strategy and tactical execution plans for LOB and cross-line/cross-functional initiatives, focused in the areas of customer experience, operational excellence and technology.
• Partners with aligned Claims LOB leaders to identify long-term opportunities. Works closely with partners to understand needs and translates them into appropriate action.
• Drives enabling cross-line Claims work such as annual strategic planning, strategic initiative governance, executive presentation support and emerging high priority project management.
• Actively champions overall strategic direction of aligned lines of business and GRS Claims overall; ensures alignment within and across functions and communicates through the entire operation.
• Consistently project manages large multi-workstream initiatives, ensuring that broad stakeholder needs for ongoing communication are met and milestones delivered.

Bachelor`s or Master`s Degree in technical or business discipline or related experience; Master's Degree preferred. Generally, more than 10 years related experience. In-depth knowledge of project planning methodologies and tools and IT standards and guidelines. Advanced knowledge of management concepts, practices and techniques. Ability to promote a collaborative team environment consisting of several teams and diverse stakeholders. Highly developed negotiation, facilitation and consensus building skills. Highly developed oral and written communication, consensus building and presentation skills.