Job Description Date 4/2019
CHIEF NURSING OFFICER Reports to: Chief Operations Officer
The Chief Nursing Officer provides the leadership and strategic planning of the nursing and clinical services of the hospital. As a member of the Senior Management Team, this position ensures the development, implementation and evaluation of policies, programs and services consistent with the facility's goals and objectives and actively participates in a leadership role by consulting facility management in designing and providing total patient care and services. Responsibilities include the overall administrative processes and management systems for all clinical services offered at the facility, promotion and maintenance of a therapeutic environment and development and implementation of clinical treatment programs.
Scope/Impact: None – None
Job Functions
- Development of patient care programs, policies, and procedures that describe how patients’ needs for nursing care, treatment, and services are assessed, evaluated, and met.
- Development and implementation of the plans for providing nursing care, treatment, and services including determination of the types and numbers of nursing personnel necessary to provide nursing care.
- Development of a patient focused, team oriented culture, working in conjunction with all other medical, clinical and therapeutic disciplines to ensure optimal service and superior outcomes.
- Development and implementation of programs enhancing a culture of safety and accountability related to all aspects of patient care.
- Supervision and coordination of nursing personnel and the delivery of nursing care on a 24-hour basis through ADONs and House Supervisors.
- Active participation as a member of the hospital’s Governing Body, Quality Council, Med Exec, Infection Control, Education, Ethics Committees.
- Implementation of effective, ongoing programs to measure, assess, and improve nursing care, treatment, and services delivered to patients.
- Integration of complex data to formulate decisions, develop programs and plans that optimize health, promote wellness, manage illness, and prevent complications or secondary disabilities.
- Implementation of Joint Commission, CMS, and State hospital standards and, in particular, the integration of rehabilitation nursing into these standards.
- Collaboration with nursing peers, the interdisciplinary team and others who influence healthcare.
- Creation of an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital mission to all staff, holding staff accountable for performance, motivating staff to improve performance and being responsible for the measurement, assessment and continuous improvement of the department.
Professional Development
- Show evidence of continuing education in the area of nursing administration, nursing management and hospital administration.
- Maintain membership in appropriate nursing and health care related organizations.
- Maintain current awareness of mental health activities in the community.
- Remain current on all nursing standards and techniques and provide direction to staff and facility personnel on changing standards as required.
Professional Collaboration
- Provide services to current referral sources to assure their satisfaction and continued associations.
- Allocate and coordinate program resources for marketing and referral development activities.
- Provide education, support and recognition to staff participating in referral development activities.
- Collaborate with the Director of Business Development to develop, implement and monitor a target marketing plan for the program.
- Provide for guest relations and ensure the appearance of the facility and manner in which program staff communicate with patients, families, referral sources and fellow staff is effective and professional.
- Ensure the implementation of an ongoing system of program orientation for patients, families, professionals and others.
- Maintain an awareness of community and market-related activities which includes knowledge of the activities of other providers, needs of local payers and the political climate related to mental health.
Personnel Management and Staffing
- Evaluate Program Managers and House Supervisors regarding personnel performance and assist them in counseling nursing personnel to help them meet the prescribed goals of performance.
- Maintain and allocate a well-qualified core of staff resources.
- Assure that hiring, disciplinary actions and termination procedures are conducted in accordance with hospital policies.
- Involve appropriate facility management in all decisions and review these decisions with CEO prior to implementation.
- Assure adequate supervision and evaluation processes for all staff members and delegate these responsibilities as appropriate.
- Assure adequate orientation for new employees, attending physicians/licensed practitioners and Allied Health Professionals.
- Provide for educational needs and professional development of staff.
- Ensure that the staff schedule and configuration will meet the needs and demands of the patient population and census and adjust it accordingly.
- Ensure an adequate system of communication and reporting is maintained between all staff members, as well as other departments involved in the ongoing operation of the program.
- Create a structure that best meets the needs of the organization, particularly department organization related to supervision and assignment of staff.
- Routinely review job assignments and utilization of staff.
Continuous Quality Improvement
- Ensure that a system is developed to provide continuity of care and communication with family and appropriate referral sources, and ensure the system is evaluated and reviewed regularly.
- Evaluate the achievement of program goals and objectives with appropriate staff on a regular basis.
- Ensure the program meets Joint Commission, Medicare and state and federal regulatory requirements.
- Develop and implement a Performance Improvement Plan, evaluate the results monthly and report the results to the Corporate Performance Improvement Committee in a timely manner.
- Ensure that all deficiencies identified through the Performance Improvement analysis are addressed with appropriate problem-solving actions.
- Review all risk management occurrences and ensure that complete and timely reports are submitted to Risk Management.
- Analyze statistical data of the program to determine and respond to trends.
Additional Standards
- Provides an adequate staffing pattern to meet patient needs, based on patient census and as determined by the patient acuity system.
- Implement methods to effectively control and reduce the need to use agency personnel. Continually evaluate the activities, morale and interpersonal relationships of all Nursing services staff members and promotes methods to improve in these areas.
- Consistently select personnel for transfer, promotion and special training to ensure the most effective utilization of individual skills and employee development.
- Develop and maintain leadership capabilities of Program Managers and other Nursing Services
supervisory personnel.
- Ensure that correct job descriptions which delineate the function, responsibilities and desired
qualifications for each position exist for each member/classification of the nursing services
department and are available to nursing services personnel at the time of hiring. Review and revise as necessary.
- Serve on facility committees as assigned.
- Accept responsibility for professional growth and development of all staff supervised.
- Demonstrate a professional attitude and supports the objectives of the facility's marketing and guest relations philosophy through internal and external communications and interactions with all levels of staff, patients, family members, guests, community and referral sources.
- Adhere to facility, department, corporate, personnel and standard policies and procedures.
- Attend all mandatory facility in-services and staff development activities as scheduled.
- Adhere to facility standards concerning conduct, dress, attendance and punctuality.
- Support facility-wide quality/performance improvement goals and objectives.
- Maintain confidentiality of facility employees and patient information.
Job Functions – Surveillance (Infection Control)
- Develops and maintains a method of identifying and recording known or suspected infections in patients and employees.
- Carries out periodic inspections to ensure that procedures for the control of infections are being followed correctly.
- Collects and maintains statistical data of value in the identification and control of infections.
- Maintains close liaison with the public health service and local physicians to identify patients with infections that become apparent after discharge from the hospital.
Job Functions – Reporting (Infection Control)
- Prepares monthly reports to the Infection Control Committee that includes data on infection rates by nursing unit and type of infection.
- Reports unusual clusters or outbreaks of infection to the Committee and conducts investigations as appropriate.
- Monitors employee illnesses and reports number and type to the Infection Control Committee.
Job Functions – Controlling (Infection Control)
- Helps to control the spread of infection in accordance with infection control policies and procedures by ascertaining the nature of the infection and the steps to be followed and judges their degree of implementation.
- Identifies the needs for intervention in the care of patients and employees with infections and contacts the appropriate individuals when necessary
Job Functions – Education and Consultation (Infection Control)
- Assists with the development of education program pertaining to infection control within the hospital.
- Participates in infection control education of all employees including classes in infection control practices and employee health.
- Acts as consultant in infection control for the Nursing Department assisting with assessing patient infection control problems, planning and evaluating the care of the patient, and making recommendations for home care on discharge.
- Assists hospital departments in developing and implementing infection control policies and procedures.
- Assists the ongoing review of antibiotic usage as needed.
Job Functions – Professional Development (Infection Control)
- Show evidence of continuing education in the area of infection control.
- Maintain membership in APIC.
- Maintain current awareness of advances and trends in the area of infection control.
- Remain current on all nursing standards and techniques and provide direction to staff and facility personnel on changing standards as required.
KNOWLEDGE, SKILLS, AND ABILITIES
THIS SECTION DESCRIBES WHA T KNOWLEDGE, SKILLS AND ABILITIES AN EMPLO YEE IN THIS POSITION SHOULD CURRENTL Y POSSESS. THIS LIST MA Y NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.
- Knowledge of all code procedures.
- Knowledge of psychiatric and medical nursing procedures.
- Knowledge of Mental Health Laws, Child Abuse/Neglect/Maltreatment Laws and the DHS provider agreement.
- Skill in organizing and prioritizing workloads to meet deadlines.
- Skill in telephone etiquette and paging procedures.
- Effective oral and written communication skills.
- Must have excellent leadership and interpersonal skills.
- Ability to communicate effectively with patients and co-workers.
- Ability to analyze situations, evaluate data, recommend/implement courses of action that would improve the functioning of the systems/processes he/she is involved in.
- Ability to adhere to safety policies and procedures.
- Ability to use good judgment and to maintain confidentiality of information.
- Ability to work as a team player.
- Ability to demonstrate tact, resourcefulness, patience and dedication.
- Ability to accept direction and adhere to policies and procedures.
- Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
- Ability to work in a fast-paced environment.
- Ability to meet corporate deadlines.
- Ability to react calmly and effectively in emergency situations.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.
- Ability to work a minimum 40 hour week.
- Ability to sit for long periods, up to eight hours.
- Ability to use both hands in fine and gross manipulation of small tools (copier, computer, telephone, typewriter, calculator, facsimile machine).
- Ability to push and pull up to 10 Ibs. (file cabinet drawers, computer paper boxes).
- Ability to see well enough to read charts handwritten and typewritten material.
- Ability to lift and carry up to 25 pounds to move/transfer file boxes, data processing paper and newly admitted patients' belongings.
- Ability to stoop, kneel, and bend daily.
- Ability to reach, turn, and twist above and below the waist.
- Ability to stand and walk the facility grounds daily.
- Ability to spend 10% of the working time outside in temperatures varying from -0° F. to 110° F.
- Ability to handle a variety of repetitive tasks at a moderate level and work at a rapid pace.
- Prepared to handle electrical, mechanical or equipment emergencies.
- Ability to frequently handle hazardous/infectious waste.
CHIEF NURSING OFFICER
The essential job functions as stated are intended to describe the general nature and level of work being performed by individuals assigned to this job. The stated job functions are not intended to be construed as an exhaustive list of all job responsibilities, duties, and skills required of personnel so classified.
May perform other duties as assigned or requested
License(s)
Current Registered Nurse
Certification(s) / Registration(s)
CPR, CPI
Required Education and/or Experience
Education Required
Nursing
Type of Degree
Bachelor’s degree from an accredited school of nursing and Master’s degree in psychiatric nursing or related field.
Amount of Experience
Minimum five (5) years experience preferred.
Type of Experience
Nursing administration and / or dedicated leadership experience in psychiatric nursing. Need thorough knowledge of Joint Commission, Medicare, OSHA regulations and all other state and federal regulatory standards preferred.
Organizational Universal Competency Requirements:
Customer Focus – Relates work and job purpose to Perimeter Healthcare missions and commitment to customers.
Teamwork – Interacts effectively and builds respectful relationships within and between units and among individuals.
Communication – Communicates effectively in ways that enhance productivity and build respectful relationships. Demonstrates active listening, written, verbal, and information technology skills. Shares relevant information.
Conflict Resolution – Seeks constructive approaches to resolving workplace issues.
Integrity – Adheres to high standards of personal and professional conduct.
Adapting to Change – Responds positively to change, showing willingness to learn new ways to accomplish work.
Respect for Individuals – Fosters mutual respect and supports Perimeter Healthcare commitment to diversity. Promotes community building and diversity initiatives that help employees learn and respect each other’s differences.
Safety – Contributes to a safe and secure environment for customers by following hand hygiene and other established procedures and protocols as appropriate by job function.
Quality – Adopts practices to improve work processes, enhance customer satisfaction and ensure excellence in daily work.
Efficiency – Accomplishes work in ways that maximize productivity and available resources while minimizing waste.
Job Unit Specific Competency:
The immediate supervisor for the unit or work area has the “Unit Specific Position Competencies”.
EMPLOYEE ACKNOWLEDGMENT:
I have received a copy of the position description and the criteria-based performance/competency evaluation and have read and understand the contents.
_______________________________ __________________
Employee Signature Date
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends
Education:
Experience:
- Supervising Experience: 5 years (Required)
License/Certification:
EMR Used:
Relocation Assistance Provided:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely: