Chef-on-Road Details

Chef-on-Road

Wonder - Cranford, NJ

Employment Type : Full-Time

About Us

Wonder is a rapidly-growing startup redefining the at-home dining experience. With exceptional food and superior service, we're delighting our customers right at their doorsteps. We can't say too much yet because we're still in "stealth mode" (that means we haven't launched publicly yet.shh!), but our top-notch team—including our Michelin-starred and celebrity chefs—is expanding quickly. If you're looking for competitive pay, a door-opening career, and a role where your creativity can shine, we want to hear from you!

About the role

As a Chef-on-Road (COR), you'll play a key role in preparing, packaging, and delivering exceptional meals (we're talking Michelin-star quality) to our customers in assigned delivery zones. In this role, you are the connection point to our customer and quite literally the "face" of our business. You'll be greeting and interacting with them outside their homes and delivering amazing cuisines to their doors, so your commitment to excellence in hospitality is key. Because our CORs are some of the most critical roles within our company, you can rest assured you'll be actively involved in making suggestions, refining processes, and taking pride and ownership in customer feedback.

So, what else is involved besides delighting our customer's tastebuds? You will need to perform culinary operations such as the assembly and preparation of high-quality foods. You do not need to be a chef (you'll receive top-notch training!), but you should be comfortable in a kitchen and around food. You will operate a commercial (NOT CDL) vehicle at low speeds in suburban neighborhoods around Union County, NJ, and will be responsible for the well-being of the vehicle and its safe operation throughout your shift.

This is a chance to be a part of something new and exciting, helping to build our business, and—in return—develop highly sought-after skills and experience that you can take anywhere. Other learning includes:

• Pre-shift and post-shift vehicle operation checks (non-mechanical).
• Safe vehicle operation.
• Food inventory control. The inventory on the vehicle will be your responsibility, much like a cash register is for a cashier.
• Order fulfillment, including food preparation, packaging, and delivery to our customers.
• Door delivery, including interacting with customers, ensuring orders are accurate and customers are satisfied through attention to detail and superior service.
• Providing education to customers about the company, app, menu, order, ingredients, etc.
• Verifying orders are received and delivered within the committed time.
• Providing continuous feedback to the business so we can always be improving.

How you'll win in this role

• Be focused on our customers. You will be their point of contact and an enthusiastic brand ambassador for our company.
• Be a team player. You'll be provided with training, logistical support, and help throughout the day as needed; though you'll mostly work independently, you'll have a rock-solid team to rely on.
• Be process-oriented. We will look to you for constructive feedback and suggestions on how to improve.
• Be flexible in your role. The COR position will evolve over time as we learn and fine-tune how we operate our business.
• Pay attention to detail. You'll strive to ensure all orders exceed standards and maintain an organized and clean vehicle at all times.
• Hospitality background is a bonus!

How you'll build trust and develop an incredible network

• You'll craft positive approaches with the pursuit of excellence for our people and customers in mind.
• You appreciate that good things take time and savor the journey.
• You keep safety top of mind, respect the rules, and are adept at keeping things running smoothly.
• You'll proactively solve problems and make decisions informed by data, insights, and good judgement.
• You'll maintain an open dialogue with the team, embracing change and actively seeking feedback.

Role details

• This position will start as part-time.
• Compensation starts at $18-$20/hour (which is a mix of base wage and guaranteed tip).
• You will receive training and a uniform.
• You will be provided a commercial vehicle to drive.
• Shift hours are 3PM—11PM.
• You must be available to work 4 consecutive days, and must be able to work weekdays and weekends.
• You must pass a criminal background check, drug screening, and DOT physical.
• You must have a valid driver's license with no major moving violations or license suspensions within the last 3 years.
• You must be able to commute to Cranford, NJ, and be comfortable driving a commercial vehicle (i.e. sprinter van).

Benefits

We offer great compensation packages including 401K, medical, dental, and vision plans. Not to mention, all of the training and food talk you can dream of—with endless learning and development opportunities to advance your career.

Note: Some of our benefits vary by state and depend on the number of hours you work.

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.