Central Office / RT Technician - Level 4
Employment Type : Full-Time
POSITION: Central Office / RT Technician - Level 4
LOCATION: Santa Ana, CA
PEARCE SERVICES is a leading nationwide provider of outsourced operations, maintenance, and engineering services for mission-critical infrastructure including telecommunication networks, renewable energy installations (solar and wind), electric vehicle charging stations, and large-scale power generation and batteries. With over 1,500 employees, Pearce is a fast-growing leader in its class through continuous innovation and robust growth objectives. Pearce offers innovative, tech-enabled services across its four distinctive brands: Pearce Services, Pearce Renewables, MaxGen Energy Services, and World Wind & Solar - each with a strong reputation in their respective high-growth markets. Learn more about Pearce at www.pearce-services.com
ROLE SUMMARY
The Central Office / RT Technician - Level 4 will provide detailed installation, removal, and maintenance of Telco Remote Terminal and Central Office equipment, Transmission, and Fiber systems with a minimum of supervision. This role will create and update system records and audits and will require key required computer skills.
DUTIES AND RESPONSIBILITIES
- Execute installations per Telco Standard TP76300.and be able to perform all the duties of the Installer Level 4 with a high degree of competence and accuracy.
- Execute comprehensive equipment installations on a wide variety of systems including AC/DC Power systems, low/high-density fiber systems, Remote Terminals, Central Office Infrastructure, and supervisory / alarm systems.
- Conduct system integration with common Telecom equipment utilizing computers, test equipment, and testing/diagnostic software.
- Must be able to do test and turn-up on equipment utilizing computers, test equipment, and testing/diagnostic software. Must be able to assist other employees in these procedures.
- Supervise lower-level installers in basic installation and testing requirements.
- High level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness.
- Comply with system update requirements of all company/customer installation documents.
- Ability to resolve any project-related issues utilizing defined processes.
- Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP’s, High-risk activity reports, work schedules, test records, and project completion reports.
- Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards.
- Work on multiple projects which may have several locations.
- Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment.
EXPERIENCE and QUALIFICATIONS
- 5+ years Central Office/RT experience or combination of experience and training as determined by company management. Some prior leadership experiences.
- Experience with AT&T DEG RT C&E installation and maintenance (strong plus)
- Must have mastered all installation skills per Telco Standard TP76300.and be able to perform all the duties of the Installer Level 4 with a high degree of competence and accuracy.
- Mastered comprehensive equipment installation and integration skills including AC/DC Power systems, low/high-density fiber systems, Remote Terminals, Central Office Infrastructure, and supervisory / alarm systems.
- Familiar with system integration requirements of common Telecom equipment utilizing computers, test equipment, and testing/diagnostic software.
- High school diploma with two years technical school or a combination of training and experience related to the communications installation field.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Must have proficient laptop computer skills and applications, including use of computer programs for diagnosis.
- Travel is required in and surrounding regional territory, as required. Some overnight travel may be required on a weekly basis. Expenses paid by the employer.
- Travel required in your home region and occasionally in US without restrictions, as required. Expenses paid by the employer
- Prior team leadership experience
- Fully understands all company/customer policies and procedures and safety requirements
- Excellent verbal and written communication skills
- MS Office (Outlook, Word, Excel, Teams) skills
- Possess a variety of personal tools necessary to complete the more advanced assignment and installations
- Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces.
- Must have a valid driver’s license and be able to pass all pre-employment background checks and must be insurable.
- Possess a wide variety of tools necessary to complete the more advanced assignment and installations
WHAT WE OFFER
Pearce offers a positive and innovative culture with work/life balance, opportunities for growth, competitive compensation/bonus structure, and a comprehensive benefits package including health, dental, vision, life insurances, PTO, and a 401(k) retirement plan.
Pearce Services believes in strength through diversity. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.