Catering Specialist Details

Catering Specialist

Newk's - Dothan, AL

Employment Type : Full-Time

JOB DESCRIPTIONThe Catering Specialist is an hourly partner position, that can be considered to be a promoted employee of NEWK's or an applicant with catering preparation experience and reports to the Director of Catering and Sales. In the morning, the Catering Specialist’s main focus is all the functions that are related to ensuring a successful day of catering including food prep, food presentation and food delivery. However, when deliveries and catering assembly are finished for the day, the Catering Specialist is also responsible for hourly responsibilities within restaurant. The Catering Specialist must know how to efficiently execute the catering order process from receiving orders, prepare food orders, to delivering orders effectively. Must be competent in assembling the catering orders and checking orders to ensure accuracy and successfully implement the NEWK’s Accuracy Plan. Must be available to receive, prepare, and deliver orders on time, according to specifications, with a SMILE. When orders are delivered we are not merely dropping off food but transferring our products throughout the community in order to be successful with this, the Catering Specialist must be friendly, polite, accommodating to needs of guests and to be on time. This career opportunity is with a independently owned franchise restaurant.

Physical Requirements

Extensive standing without breaks.
Exposure to heat, smoke and cold.
Reaching heights of approximately six feet and depths of approximately three ft.
Must have high level of mobility/flexibility in space provided for periods of up to eight hours or longer as needed.
Effective communication with guests.
Carrying trays of food products weighing approximately 20 lbs for distances of up to 60 ft.
Lifting up to 25 pounds.

Knowledge and Skill Required

Excellent communications and guest service skills
High School diploma or equivalent preferred (college a plus)
Operating FOH P.O.S. System (Aloha).
Must have a valid drivers license and insurance. RESPONSIBILITIES

• Ensures the successful operations of catering functions including labor cost control, food preparation and cost control, transportation, setup, serving, and clean up
• Establishes and maintains standards and procedures that ensure the health and safety of everyone
• Manages food, labor, material costs, and other controllable expenses
• Executes policies and procedures for the control of cash, property, product, and equipment
• Manages inventory and adheres to set budgets
• Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc.
• Manages supplies and ensures orderly work areas
• Ensures compliance with all applicable federal and state laws and all company policies
• Addresses customer concerns and issues
• Ensures stated goals are met

• High school diploma or high school equivalency diploma required; some post high school education or training preferred
• Two years of progressive and relevant experience
• Experience in supervising and managing staff
• Excellent computer and Microsoft Office skills
• Excellent communication skills, verbal and written
• Knowledge of budgeting, forecasting, staffing, and scheduling
• Strong financial acumen and P&L accountability experience
• Able to work days, evenings, weekends, and holidays

• 50% off food purchases and after work shift
• Training
• Uniforms provided